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9-1-1 Bureau of Emergency Communications

Partners in Public Safety. Call 9-1-1: Save a Life, Report a Fire, Stop a Crime.

Phone: 503-823-0911

NON-EMER: 503-823-3333

PO Box 1927, Portland, OR 97207

Recruitment Process

 Emergency Communications Dispatcher Trainee Recruitment

Opens September 28th - October 12th 

To assist you in understanding this position and recruitment process, we will be offering an Optional Informational Session to provide you with details about the Emergency Communications Dispatcher Trainee position and about the application process. You are not required to attend to apply for this job.

Informational Session Scheduled for:  Tuesday, October 6, 2015 from 5:30 till 6:30 pm.

Portland Building – 2nd Floor Auditorium 1120 SW 5th Avenue, Portland, OR, 97204


Emergency Communications Dispatcher Trainee positions

You may apply online only during open recruitment periods.  For more information, visit the City of Portland job site.   

To qualify, applicants must:

  •  Possess a high school diploma or equivalent
  •  Be 18 years old at time of hire 

All applicants must submit:

  • Proof of net typing speed - 45 wpm (online typing test required)
  • Complete Application form
  • Complete Supplemental Questions  

Upon passing completed application form, supplemental questions, and typing speed, your name will be placed on an equally ranked eligible list. 

 Candidates placed on the eligible list will be invited to a Pass/Fail CritiCall Test, a Pass/Fail Oral Interview and a Pass/Fail Background Investigation.  A conditional offer of employment is subject to the results of a background investigation, psychological assessment, a drug screen, and a vision/hearing test. 


Recruitment and Selection Activity Schedule


Recruitment Opens

September 28, 2015

Recruitment Closes no later than 4:30pm on

October 12, 2015

Application Review

October 16, 2015

CritiCall Testing

October 26-31, 2015

Oral Interviews

1st Interview November 16-18, 2015

2nd Interview December 3-4, 2015

Statement of Personal History Form Due

December 4, 2015

Begin Background Investigation

December 4, 2015

Complete Background Investigation

January 22, 2016

Psychological Assessment

February 1-3, 2016

If you are selected to participate in our training program, you will join a twelve-week ECDT Basic Academy starting March 14, 2016.  Click here for more information about our training program.

This position offers excellent pay (click to see Compensation Plan), as well as full benefits, such as individual/family medical, dental and vision coverage, sick and vacation leave.  For more information, visit the City's Benefits page.

To learn about hiring dates or for more information about getting a job at BOEC, call Vickie Rogers at (503) 823-4664.