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9-1-1 Bureau of Emergency Communications

Partners in Public Safety. Call 9-1-1: Save a Life, Report a Fire, Stop a Crime.

Phone: 503-823-0911

NON-EMER: 503-823-3333

PO Box 1927, Portland, OR 97207

Recruitment Process



 Emergency Communication Dispatch Trainee positions

Our Fall recruitment has closed.  Please check back in the Spring for the next recruitment schedule.  You may apply online only during open recruitment periods.  For more information, visit the City of Portland job site.   

To qualify, applicants must:

  •  Possess a high school diploma or equivalent
  •  Be 18 years old at time of hire 

All applicants must submit:

  • Proof of net typing speed - 45 wpm (typing test required)
  • Complete Application form
  • Complete Supplemental Questions  

Upon passing completed application form, supplemental questions, and typing speed, your name will be placed on an equally ranked eligible list. 

Candidates placed on the eligible list will be invited to a Pass/Fail CritiCall Test, a Pass/Fail Oral Interview and a Pass/Fail Background Investigation.  A conditional offer of employment is subject to the results of a background investigation, psychological assessment, a drug screen, and a vision/hearing test. 


Recruitment and Selection Activity Schedule


Recruitment Opens

October 13, 2014

Recruitment Closes no later than

October 20, 2014

Application Review

October 29, 2014

CritiCall Testing

November 12, 13, 18 & 21, 2014

Oral Interviews

December 8-10, 2014

Statement of Personal History Form Due

December 19, 2014

Begin Background Investigation

December 22, 2014

Complete Background Investigation

February 18, 2015

Psychological Assessment

March 2-4, 2015


If you are selected to participate in our training program, you will join a twelve-week ECDT Basic Academy starting in April 2015Click here for more information about our training program.

This position offers excellent pay (click to see Compensation Plan), as well as full benefits, such as individual/family medical, dental and vision coverage, sick and vacation leave.  For more information, visit the City's Benefits page.

To learn about hiring dates or for more information about getting a job at BOEC, call Vickie Rogers at (503) 823-4664.