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9-1-1 Bureau of Emergency Communications

Partners in Public Safety. Call 9-1-1: Save a Life, Report a Fire, Stop a Crime.

Phone: 503-823-0911

NON-EMER: 503-823-3333

PO Box 1927, Portland, OR 97207

Recruitment Process

 Emergency Communications Dispatcher Recruitment

Currently Closed - New Recruitment Opens in Early Fall 2016 

There will be 2 recruitments opening during this time.  One is for an Emergency Communications Dispatcher Trainee & the other is for an Emergency Communications Lateral Police Dispatcher.  The Dispatcher Trainee position is an entry level position (no experience necessary).  The Lateral Police Dispatcher position must currently hold, or have held State of Oregon certification (or equivalent certification from another state) within the last year.

You may apply online only during open recruitment periods.  For more information, visit the City of Portland job site.   

To qualify, all applicants must:

  •  Possess a high school diploma or equivalent
  •  Be 18 years old at time of hire 

All applicants must submit:

  • Proof of net typing speed - 40 wpm (online typing test required)
  • Complete Application form
  • Complete Supplemental Questions  

Upon passing completed application form, supplemental questions, and typing speed, your name will be placed on an equally ranked eligible list. 

 Candidates placed on the eligible list will be invited to a Pass/Fail CritiCall Test, a Pass/Fail Oral Interview and a Pass/Fail Background Investigation.  A conditional offer of employment is subject to the results of a background investigation, psychological assessment, a drug screen, and a vision/hearing test. 


Recruitment and Selection Activity Schedule


Recruitment Opens

September 2016

Recruitment Closes no later than 4:30pm on


Application Review


CritiCall Testing


Oral Interviews

1st Interview - TBD

2nd Interview - TBD 

Statement of Personal History Form Due


Begin Background Investigation


Complete Background Investigation


Psychological Assessment


If you are selected to participate in our training program, you will join a twelve-week ECDT Basic Academy starting TBD.  Click here for more information about our training program.

This position offers excellent pay (click to see Compensation Plan), as well as full benefits, such as individual/family medical, dental and vision coverage, sick and vacation leave.  For more information, visit the City's Benefits page.

To learn about hiring dates or for more information about getting a job at BOEC, call Vickie Rogers at (503) 823-4664.