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The City of Portland, Oregon

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9-1-1 Bureau of Emergency Communications

Partners in Public Safety. Call 9-1-1: Save a Life, Report a Fire, Stop a Crime.

Phone: 503-823-0911

NON-EMER: 503-823-3333

PO Box 1927, Portland, OR 97207

Communications Training Officers

Communications Training Officers


The Bureau of Emergency Communications (BOEC) has numerous Communications Training Officers (CTOs) that partner with new trainees during the on-the-job phase of the telecommunicator training program. Their responsibilities include coaching during the 1000+ hour training process, daily documentation of trainee progress, lesson plan development, and in-house academy instruction.  BOEC CTOs hold an Association of Public Communication Officials (APCO) CTO Training Program Certification.


Heartbleed Security Notice

A serious security vulnerability known as "Heartbleed" was recently discovered in OpenSSL, a popular software library commonly used by many websites on the internet to encrypt communication between a user's computer and a web server. is NOT affected by this vulnerability as it does not use the OpenSSL software library. Please rest assured we are dedicated to protecting your security on this website.