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The City of Portland, Oregon

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9-1-1 Bureau of Emergency Communications

Partners in Public Safety. Call 9-1-1: Save a Life, Report a Fire, Stop a Crime.

Phone: 503-823-0911

NON-EMER: 503-823-3333

PO Box 1927, Portland, OR 97207

Calling 9-1-1

How Does 9-1-1 Work?

Information about how your call gets to 9-1-1 and what happens next

When to Call 9-1-1

Call 9-1-1 to stop a crime in progress, report a fire, or call for an ambulance. If the situation is not an emergency, you should call 503-823-3333, the non-emergency number for all of Portland and Multnomah County.

9-1-1 Cell Calls

What to expect when you call 9-1-1 from a cell phone

Know When and How to Shelter-in-Place

"Shelter-in-place means to stay inside or go in the nearest building when a disaster strikes. It is a way for you to stay as safe as possible until the emergency is over."

Heartbleed Security Notice

A serious security vulnerability known as "Heartbleed" was recently discovered in OpenSSL, a popular software library commonly used by many websites on the internet to encrypt communication between a user's computer and a web server.

PortlandOregon.gov is NOT affected by this vulnerability as it does not use the OpenSSL software library. Please rest assured we are dedicated to protecting your security on this website.