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The City of Portland, Oregon

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9-1-1 Bureau of Emergency Communications

Partners in Public Safety. Call 9-1-1: Save a Life, Report a Fire, Stop a Crime.

Phone: 503-823-0911

NON-EMER: 503-823-3333

PO Box 1927, Portland, OR 97207

Calling 9-1-1

How Does 9-1-1 Work?

Information about how your call gets to 9-1-1 and what happens next

When to Call 9-1-1

Call 9-1-1 to stop a crime in progress, report a fire, or call for an ambulance. If the situation is not an emergency, you should call 503-823-3333, the non-emergency number for all of Portland and Multnomah County.

9-1-1 Cell Calls

What to expect when you call 9-1-1 from a cell phone

Know When and How to Shelter-in-Place

"Shelter-in-place means to stay inside or go in the nearest building when a disaster strikes. It is a way for you to stay as safe as possible until the emergency is over."

Heartbleed Security Notice

A serious security vulnerability known as "Heartbleed" was recently discovered in OpenSSL, a popular software library commonly used by many websites on the internet to encrypt communication between a user's computer and a web server. is NOT affected by this vulnerability as it does not use the OpenSSL software library. Please rest assured we are dedicated to protecting your security on this website.