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Archives & Records Management

Office of the City Auditor

phone: 503-865-4100

email: parc@portlandoregon.gov

1800 SW 6th Ave, Suite 550, Portland, OR 97201

More Contact Info

9203 CUSTOMER SERVICE

9203-01   Traffic Management Permit Records

Series is created to document and reference permits issued by the Bureau of Traffic Management. Record includes a copy of the completed permit application. Information on permits generally includes name, address, type of permit, permit number (parking decal number). Other information includes permit specific information such as route taken, insurance forms, name of organization requesting permit and traffic control measures. Examples of permits include residential parking permits, over dimensional permits (houses, construction equipment, etc.), banners and other types of special events (parades, etc.)

Retention: 2 years after event or expiration
Authority: OAR 166-200-0115(4); 166-200-0115(6)
Record Copy? Yes

 

9203-02   Citizen Inquiry Records (Customer Correspondence)

Series is used to track requests, investigations, modifications and related information concerning responsibilities of the Bureau of Traffic Management. Records include correspondence, phone logs, and field notes concerning various operational responsibilities. Information includes name, phone number, description of problem, location of problem, name of person responding to request and other information needed to process or track requests.

Retention: 10 years
Authority: OAR 166-200-0010(25)
Record Copy? Yes

 

9203-03   Traffic Investigations

Series is created to document in depth investigations on specific traffic requests or problems. This series is more than a routine investigation and is created to document or investigate large or continuing issues. Records are all information gathered during the investigative findings. Records include reports, correspondence, research data, working files, etc. Examples of records include information gathered on schools, trouble spots, and other intensive investigations.

Retention: 10 years
Authority: OAR 166-200-0115(9)
Record Copy? Yes

 

9203-04   Outside Agency Response Records

Series is used to respond to inquiries from city bureaus, other agencies and the public. Created to determine impact on Traffic Management programs. Records consist of correspondence, memos and reports created in response to inquiries.

Retention: 10 years
Authority: OAR 166-200-0115(9)
Record Copy? No 
Where? Agency requesting response