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Office of the City Attorney

Portland Public Records Request Center Launches

FOR IMMEDIATE RELEASE

Date: December 7, 2015

Contact: Jenifer Johnston, Senior Deputy City Attorney
City of Portland, City Attorney’s Office
503-823-6040

Portland Public Records Request Center (GovQA) Launches: a New City Online Resource!

On December 8, 2015, the City of Portland will launch a new web tool:  the Portland Public Record Request Center (GovQA). Championed by Mayor Charlie Hales, the GovQA software allows the public to make public records requests through an online portal. Benefits to the public include:

  • All requests can be made at one website.
  • Requests are routed directly to the bureau holding the records.
  • Payment can be made online with a credit card or electronic check.
  • All requests, all communications about the requests, and the statuses of all requests are available in one place.
  • Responsive documents will be accessible online to the requester.

Over the past two years, the number of public records requests has increased significantly. The City of Portland is launching this tool to help City responders provide records to the public efficiently. The City is committed to make records available to the public to encourage oversight and participation by community members.  This tool will streamline the response process and will ensure that the City stays current with the evolving methods of record creation, retention, and retrieval.

The Portland Public Record Request Center (GovQA) will be live on December 8, 2015 at:  https://www.portlandoregon.gov/66961

Frequently Asked Questions (FAQs) will be available on the Portland Public Record Request Center (GovQA) site. https://portlandor.mycusthelp.com/WEBAPP/_rs/FindAnswers.aspx

Questions regarding Portland Public Record Request Center (GovQA) can be directed to Jenifer Johnston in the City Attorney’s Office.

                        Jenifer Johnston, Senior Deputy City Attorney
                        City of Portland, City Attorney’s Office
                        (503) 823-6040

Questions about a particular transaction should be directed to the bureau that owns the records. Follow this link for individual bureau records requests contacts. http://www.portlandonline.com/shared/cfm/image.cfm?id=189944