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Development Services

From Concept to Construction

Phone: 503-823-7300

TTY : 503-823-6868

1900 SW 4th Ave, Portland, OR 97201

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BDS Service Updates

2014 Holiday Closure Schedule

BDS Service Level Update

Service Level Update: 2014 Holiday Closure Schedule

Recognizing our business and community partners’ reliance on the services and resources we provide, the Bureau of Development Services is providing advance notice of its Holiday closure schedule.

  • November 27 & 28, 2014 (Thanksgiving Holiday, Observed)
    All Bureau of Development Services Offices will be closed.

  • December 25, 2014 (Christmas Day Holiday, Observed)
    All Bureau of Development Services Offices will be closed.

  • December 26, 2014
    Development Service Center 1st floor closed. Permitting Services Office 2nd floor closed. The rest of the Bureau will be open and other services will be available.

  • January 1, 2015 (New Year’s Day Holiday, Observed)
    All Bureau of Development Services Offices will be closed.

Access to the Portland State University Underground Parking Garage located below the Development Services Center will be limited to monthly parking pass holders on the Holiday closure schedule listed above. There are three commercial surface parking lots within a block of the 1900 Building - one directly across SW 4th Ave. and two at the intersection of SW 4th Ave. & SW Harrison St. - as well as metered parking on several streets surrounding the building.

 

Holiday Closure: Veterans Day, Tuesday, November 11, 2014

BDS Service Level Update

Service Level Update:
Holiday Closure: Veterans Day, Tuesday, November 11, 2014

 

Recognizing our business and community partners’ reliance on the services and resources we provide, the Bureau of Development Services (BDS) is providing advance notice of an upcoming Holiday closure.

The Bureau of Development Services offices will be closed on Tuesday, November 11, 2014 in Observance of Veterans Day.

Access to BDS Permits Online for simple residential trade (electrical, mechanical, and plumbing) will be available through our website. http://www.portlandoregon.gov/bds/42781.

DSC and Permitting Services Hours of Operation Reduced Thursdays to Address Workload and Staff Training

BDS Service Level Update

Service Level Update:
Development Services Center (DSC) and Permitting Services Hours of Operation Reduced Thursdays to Address Workload and Staff Training

Starting Thursday, November 6th, the City’s Development Services Center (DSC) and 2nd Floor Permitting Services will be closed every Thursday at 12:00 PM to address permit workload and staff training needs. All other BDS hours of operation remain the same. The following table and bullets provide information on these changes.

Table of Development Services Center Hours and Services as of Thursday, November 6, 2014
DSC Services Monday Tuesday Wednesday Thursday Friday
Building permit submittal
Building Permit review
8:00 AM to 3:00 PM 8:00 AM to 3:00 PM 8:00 AM to 3:00 PM 8:00 AM to 12:00 PM 8:00 AM to 3:00 PM
New One & Two Family permit intake 8:00 AM to 2:00 PM 8:00 AM to 2:00 PM 8:00 AM to 2:00 PM 8:00 AM to 11:00 AM 8:00 AM to 2:00 PM
Trade Permits, Records, Sign Permits 8:00 AM to 3:00 PM 8:00 AM to 3:00 PM   8:00 AM to 3:00 PM   8:00 AM to 12:00 PM   8:00 AM to 3:00 PM  
General Life Safety & Zoning questions   8:00 AM to 3:00 PM 8:00 AM to 3:00 PM 8:00 AM to 3:00 PM 8:00 AM to 12:00 PM 8:00 AM to 3:00 PM
BDS Interagency partner services – Water, Transportation, BES 8:00 AM to 3:00 PM 8:00 AM to 3:00 PM   8:00 AM to 3:00 PM 8:00 AM to 12:00 PM 8:00 AM to 3:00 PM

The following bullets provide additional detail to the changes going into effect on Thursday, November 6, 2014:

  • BDS Interagency partners co-located in the DSC (Water Bureau, Portland Bureau of Transportation, and Bureau of Environmental Services) will also be operating on this reduced schedule.

  • New Single Family Residence (NSFR) Permit screening and set-up hours are Monday, Tuesday, Wednesday, and Friday from 8:00 AM - 2:00 PM, and Thursday from 8:00 AM – 11:00 AM. NSFR Permits apply to new 1 and 2 Family Dwellings, detached Accessory Dwelling Units (ADU’s), and placement of manufactured homes on individual lots.

  • For more information on this change, please see our October 30, 2014 Customer Notifcation.

 

 

Holiday Closure: Labor Day, Monday, September 1, 2014

BDS Service Level Update

Service Level Update:
Holiday Closure: Labor Day, Monday, September 1, 2014

 

Recognizing our business and community partners’ reliance on the services and resources we provide, the Bureau of Development Services (BDS) is providing advance notice of an upcoming Holiday closure.

The Bureau of Development Services offices will be closed on Monday, September 1, 2014 in Observance of Labor Day.

Access to BDS Permits Online for simple residential trade (electrical, mechanical, and plumbing) will be available through our website. http://www.portlandoregon.gov/bds/42781.

Service Level Impacts Associated with Increase in Permitting Workload and Case Management System Upgrade

BDS Service Level Update

Service Level Impacts Associated with Increase in Permitting Workload and Case Management System Upgrade


August 6, 2014
. The Bureau of Development Services (BDS) strives to maintain the highest level of service possible and communicate impacts on the services we provide to the community in a timely and proactive manner. The following information outlines anticipated impacts while BDS addresses an increase in development related workload and continues to update its current permitting and case management software system.

The City has experienced a significant increase in development related workload over the last two years. While hiring and training staff as quickly as possible and addressing a surge of permit submittals that occurred at the recent fiscal year end, BDS currently predicts a lengthening of permit review times by all review groups and agencies, in some cases of up to a week. In addition, development review staff from BDS and interagency partners are directly involved in the design, development, and testing phases of a project to upgrade our current permitting and case management software system, which will be occurring over the next 18 months. This will further impact service levels and staff availability. 

BDS and its interagency partners continue to explore options to mitigate these service level impacts, such as hiring and training new staff, prioritizing workload and utilizing overtime, as appropriate. We will continue to provide periodic updates to customers on service level impacts associated with workload and the project to update our permitting and case management system.

Contact: Ross Caron, BDS Public Information Officer: ross.caron@portlandoregon.gov or (503) 823-4268