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Development Services

From Concept to Construction

Phone: 503-823-7300

TTY : 503-823-6868

1900 SW 4th Ave, Portland, OR 97201

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BDS Service Updates

Inspection Services Division Roll-Over Policy Update

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9/2/11

City of Portland, Bureau of Development Services

 Service Level Update: Inspection Services Division

Roll-Over Policy Update - 1/31/12

 

ROLL OVER POLICY

  

For those permit inspections that cannot be completed on the day requested, the caller (as identified in the building permit) will be notified via telephone no later than 9:00 AM on the day of the requested inspection to confirm the inspection has been rolled-over.

Note: Inspections that are rolled over will take a higher priority the next business day.

The IVR message has been updated as follows:

"Due to current staffing levels and fluctuating workloads, we are currently unable to assure next day services for all called inspections. If we are unable to perform the requested inspection, your request will be moved into the next available business day. This may result in a single day delay for some projects. Please note you will be notified by 9:00 AM if your inspection has been rolled over to the next day. The rolled over status will be input to the IVR system. We are sorry for any inconvenience this may cause and thank you for your understanding." 

If you have questions please contact Jim Nicks, Inspection Services Manager at 503-823-1054.

 

DSC Hours & Reserved Times to Submit New Single Family Residence Applications

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10/20/10

City of Portland, Bureau of Development Services

Service Level Update Document:

Development Services Center Hours &

Reserved Times to Submit New Single Family Residence Applications

October 20, 2010. To reduce DSC wait times and streamline the permit intake processes for all customers visiting the Development Services Center (DSC) the following changes listed below will be implemented. The DSC is located at 1900 SW 4th Ave and is open Tuesday through Friday, 8:00 A.M. to 3:00 P.M., with the exception of the first bullet, below.

Effective November 2, 2010:

  • The Pilot Project started on September 21, 2010 to explore the benefits of opening the DSC doors at 7:30 A.M. for the set-up only of building, site development, and zoning permits will be made permanent. Customers are able to access all other DSC services beginning at 8:00 A.M., including the cashier, trade permits, resource records, land use review submittals, plan review and intake of permit applications.
  • New Single Family Residence (NSFR) Permit set-ups will only be conducted Tuesdays and Thursdays between 1:00 P.M. and 3:00 P.M. Complete applications will be screened and permits set up for those applications to construct new 1 and 2 Family Dwellings, new construction of Accessory Dwelling Units, and manufactured homes on individual lots. Appointments for initial plans review with Life Safety and Planning will continue to be scheduled at the time of permit intake.

No change is proposed to the following services provided in the DSC:

  • Set up and review of all permit applications other than New 1 & 2 Family Dwellings, will still occur between 7:30 A.M. to 12:00 P.M.
  • General inquiries are the only service provided by the Life Safety and Planning and Zoning reviewers between 12:00 P.M. to 3:00 P.M.
  • Trade, Sign and A-Board permits and Records Request remain available at the Trade Permit / Resource Records Counter between 8:00 A.M. and 3:00 P.M.
  • Services provided by BDS Interagency partners co-located in the DSC will continue to be provided between 8:00 A.M. and 3:00 P.M. (Portland Bureau of Transportation, Bureau of Environmental Services, and Water Bureau).

We understand that these changes may have impacts on our customers and appreciate your patience and cooperation while we explore and find improved ways to deliver our services. If you have questions or concerns about this change or other Service Level Updates, please contact Ross Caron at (503) 823-4268 or ross.caron@portlandoregon.gov.

To obtain detailed information on the major changes that have occurred at BDS over the past year please visit the BDS Website at www.portlandoregon.gov/bds and click on "Service Level Updates."

 

Prepaid (Trust) Account Service Discontinuation

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9/1/10

City of Portland, Bureau of Development Services

Service Level Update Document:

Prepaid (Trust) Account Service Discontinuation

September 1, 2010. In order to maintain the highest level of service possible, we are constantly evaluating the services we provide and making necessary changes to improve timeliness and efficiency.

The Bureau of Development Services (BDS) recently evaluated the Prepaid (Trust) Account payment service utilized by less than 70 of our permitting customers to pay for permits and determined that the service is administratively too costly to maintain. This service allows customers to pre-pay into an account managed by the Bureau's Finance Section to pay for permits applied for by the account holder or representative.

Effective September 30, 2010, BDS will no longer accept payment by Prepaid (Trust) Accounts for any permits issued by the Bureau. Following this date, the Finance Section of the Bureau of Development Services will review all prepaid trust accounts to verify remaining balances. Once the balances are verified, all accounts will be closed and any remaining balances will be refunded to account owners.

A number of Prepaid (Trust) Account holders also utilized the recently discontinued Fax-Back program. Please visit the Bureau's website to view the Service Level Update Document on the Discontinuation of Fax-Back Simple Trade Permit Service.

We appreciate the understanding and patience of our customers and the community while we work through these financial and operational challenges. A complete list of the Bureau's Service Level Updates, including the recent adjustments to services provided in the Development Services Center, is available at www.portlandoregon.gov/bds by clicking on "Services Level Updates".

If you have any questions or concerns, please contact Ross Caron, BDS Public Information Officer, at ross.caron@portlandoregon.gov or (503) 823-4268.

 

Discontinuation of Fax-Back Simple Trade Permit Service

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7/22/10

City of Portland, Bureau of Development Services

Service Level Update Document:

Discontinuation of Fax-Back Simple Trade Permit Service

July 22, 2010. In order to maintain the highest level of service possible with limited resources and to ensure that the valuable services we provide to our customers and community are timely and financially sustainable, we are moving to process simple trade permits only through our Portland OnLine permitting system and mail in service. Trade permits include simple electrical, plumbing or mechanical permits that do not require plan review.

Effective July 30, 2010, we will be discontinuing the Fax Back method of applying for and receiving simple trade permits. We are focusing the submittal and issuance of these simple trade permits through the following methods to improve the timeliness and ease of applying for and receiving trade permits, as well as scheduling inspections:

  • The City of Portland's Online Permitting System. Simple trade permits can be applied for and issued immediately through the City of Portland's online permitting system. Please visit the BDS website at www.portlandoregon.gov/bds and under the "Quick Links" section on the left-hand side of the Bureau of Development Services home page click "Apply for an Online Permit". An easy to use online permitting user's manual is posted on the same page for customers new to online permitting.

NOTE: Some types of trade permits cannot be applied for online, see the table below.

  • Postal Service. Trade Permit applications with payment made out to the City of Portland can be mailed to the Bureau of Development Services c/o Trade Permits Counter at 1900 SW 4th Avenue, Ste 5000, Portland, OR, 97201. Trade permit application can be downloaded online at http://www.portlandoregon.gov/bds/index.cfm?c=45064
  • Development Services Center. Trade permits can be applied for and issued by visiting the Trade Permit Counter at 1900 SW 4th Ave, 1st Floor. The Trade Permit counter is open Tuesday thru Friday from 8:00 AM to 3:00 PM.
  • UPDATE (8/26/10): Subcontractor Permit Information Process. Subcontractors continue to be able to add themselves as a "subcontractor of record" on Residential (One and Two Dwelling) Combination Permits via fax. The new fax number is (503) 823-7693. The Electrical, Mechanical and Plumbing Applications forms, as well as the Subcontractor Permit Information Process Brochure, have been updated to reflect this change and can be accessed online at www.portlandonline.com/bds/app/trades.

NOTE: Fax number (503) 823-7693 is only for establishing "subcontractor of record" on Residential Combination Permits. NO trade permit revisions, fees or any other type of transaction can be submitted via fax.

Some permits are not available through the City's online permitting system, such as permits requiring plan review. If you wish to submit for a permit listed in the table below, please visit the Development Services Center or mail in the application and payment.

Table of Trade Permits Not Available Thru Online Permitting System

 

Electrical Permits Mechanical Permits Plumbing Permits
Service or feeder, 400 amps or more Commercial Mechanical Permits Plumbing permits that require more than 5 fixtures
Fire pump Residential Gas/Diesel generator Food service
Emergency system Residential Air conditioner* Medical gas systems
Addition of new motor load of 100 HP or more Residential Heat pump* Bathroom/Kitchen packages that are part of a Residential New Single Family Dwelling
Six or more residential units

* Effective July 30, 2010 Residential Air Conditioners

 and Heat Pump Trade Permits will be available through Portland Online Permitting System.

Fire Sprinklers
Health care facilities  
Hazardous locations
Service or feeder over 601 amps
Building over three stories
Marinas and boatyards
Floating buildings
Commercial use agricultural buildings
Installation of 75 KVA or larger separately derived system
A, E, 1-2, 1-3 occupancy recreational vehicle parks
Note that none of the above are applicable to temporary construction service

 

State-Mandated Licensing Standards. State-mandated licensing standards apply to permits submitted online, in person or via mail. A Construction Contractors Board number (CCB#) is required of all contractors using the City's online permitting system. A Building Codes Division number (BCD#) is required if you are an Electrician or Plumber which include the letter(s) C or PB in it. Supervising BCD #'s are required if you are an Electrician (include the letter S in it). Mandatory licenses required for Low Voltage include a Construction Contractors Board number (CCB#) and one of the Limited Licenses (include the letter(s) LME, J, LR, PS, SIG, PJ, ST, LEA, BME, LEB, LRT, or LMM)

We understand that these changes will have impacts on our customers and appreciate your understanding and cooperation while we work through these financial and operation challenges. If you have questions or concerns about this Service Level Update, please contact Ross Caron at (503) 823-4268 or ross.caron@portlandoregon.gov. Thank you.

A complete list of the Bureau's Service Level Updates are available at www.portlandoregon.gov/bds by clicking on "Services Level Updates".

 

Plan Review Checksheet Limitation & Fee

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6/28/10

City of Portland, Bureau of Development Services

Service Level Update Document:

Plan Review Checksheet Limitation & Fee

June 28, 2010. In order to maintain the highest level of service possible with limited resources and to ensure that the valuable services we provide our customers and community are financially sustainable, a plan review checksheet limitation and fee is being established.

For all building permits submitted on or after July 1, 2010, the plan review fees paid at the time of permit intake for Life Safety, Structural, Site Development and Planning and Zoning review will cover only the initial review and up to two (2) check sheets and the reviews of the applicant's response to those checksheets.

All additional check sheets and reviews of applicant response will be subject to a charge of $155 per checksheet, per review type.

  • For example, if a plan review requires a third (3rd) Life Safety checksheet and a third (3rd) Site Development checksheet, an additional charge of ($155 X 2) $310 is added.
  • The checksheet fee will be added automatically to the Permit Issuance Fees required to be paid prior to a building permit being issued.

We understand that these changes will have impacts on our customers and appreciate your understanding and cooperation while we work through these financial and operation challenges. If you have questions or concerns about this Service Level Update, please contact Ross Caron at (503) 823-4268 or ross.caron@portlandoregon.gov. Thank you.

A complete list of the Bureau's Service Level Update is available at www.portlandoregon.gov/bds by clicking on "Services Level Updates".

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Heartbleed Security Notice

A serious security vulnerability known as "Heartbleed" was recently discovered in OpenSSL, a popular software library commonly used by many websites on the internet to encrypt communication between a user's computer and a web server.

PortlandOregon.gov is NOT affected by this vulnerability as it does not use the OpenSSL software library. Please rest assured we are dedicated to protecting your security on this website.