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Development Services

From Concept to Construction

Phone: 503-823-7300

TTY : 503-823-6868

1900 SW 4th Ave, Portland, OR 97201

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BDS Service Updates

Commercial Plumbing Plan Review Contact Schedule for Customers

12/27/09

City of Portland, Bureau of Development Services

 Service Level Update: Inspection Services Division

Commercial Plumbing Plan Review REVISED Contact Schedule for Customers

June 15, 2010. In order to maintain the highest possible service level with limited resources, the Inspection Services Division has established a Commercial Plumbing Plan Review Contact Schedule for customers. This schedule will provide staff an uninterrupted period of time to perform plan review functions, minimizing delays to the overall City plan review process.

Effective immediately, walk-in and telephone customer contact with Commercial Plumbing Plan Review staff will be limited to between 8:00 AM and 12:00 PM, Tuesday thru Friday.

Due to the need to perform field inspections there may be times when staff are not available assist customer during the contact hours listed above. In such instances, customers will be directed to leave a message and can expect a response by the end of the next business day.

We understand that these changes may be an inconvenience to some of our customers.  We appreciate your patience and understanding during these challenging times.

If you have questions or concerns, please contact Jim Nicks, Inspections Services Division Manager, at (503) 823-1054.

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Records Requests Fee Schedules and Processes

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2/23/10

City of Portland, Bureau of Development Services

 Service Level Update: Records Requests Fee Schedules and Processes

(February 16, 2010). In order to ensure that all records requests made of the Bureau of Development Services (BDS) are processed consistently and that our costs for making the records available are reimbursed, a Records Requests Fee Schedule and Process Policy has been established.

Effective March 1, 2010, the following fee schedule and process will be applied to all requests for public records retained by BDS, including but not limited to all permit, inspection, land use and enforcement records. Oregon state law considers a public record to include “any writing that contains information relating to the conduct of the public’s business . . . used or retained by a public body regardless of the physical form or characteristics.” Oregon Revised Statutes § 192.410(4)(a) (2007). Some complainant and personnel records are protected by state law and are not subject to Public Records Requests.

The Bureau of Development Services maintains records in several different formats and sections of the Bureau. The fee schedules and processes are outlined for the different sections below. Following is a list of the three primary sections that maintain public records and a general list of the records that can be made available.

  1. Resource/Records Counter: The Resource/Records Counter maintains the following types of documents: microfiche copies of drawings for issued building permits; permit inspection cards for electrical, plumbing, mechanical, and building permits; Sign Permits, Certificates of Occupancy, Building, Mechanical, Plumbing, Electrical Code Appeal Decisions; Unincorporated Multnomah County Permits and Microfilm reels; Sanborn Maps; War Code and Chapter 13 files.

  2. Land Use Services Division: The Land Use Services Division maintains all records for land use review cases, pre-application cases and zoning confirmation letters.

  3. Enforcement Program: The enforcement programs maintain records for Housing, Nuisance, Zoning, Noise, Dangerous Buildings, Work without Permit, Signs and Home Occupation Permits.

Active Permits and Cases: Records for permit or case types listed above that are in "active" status are generally available for review free of charge. Photocopy charges and copyright regulations do apply.

Low-Income Consideration: BDS will consider reducing or waiving fees associated with Public Records Requests on a case-by-case basis. You will need to submit your current federal tax returns, statement of benefits from a social service agency, or other documentation showing current income along with your records request. We understand that the information we are requesting may contain confidential information such as your Social Security number. Feel free to redact such information before providing us a copy.

If you have questions or concerns about this document or our Public Records Request process, please contact Ross Caron, BDS Manager and Public Information Officer, at (503) 823-4268 or ross.caron@ci.portland.or.us.

Erosion Concerns Signage Posting Operational Changes

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4/28/10

City of Portland, Bureau of Development Services

 Service Level Update: Erosion Concerns Signage Posting Operational Changes

In order to maintain the highest possible service level with limited resources, the Bureau of Development Services (BDS) is making operational changes to how the signage posting requirements outlined in Title 10, The City’s Erosion and Sediment Control Regulations, are being implemented.

Effective June 1, 2010, Building and Site Development Permits on private property with ground disturbing activities requiring erosion control plans will have a new Erosion Concerns Signage Posting (sign) sheet attached to the issued plan set. If necessary, you can also download and print a PDF copy of the sign from the BDS website at: http://www.portlandoregon.gov/bds/index.cfm?c=45055&a=298261

Prior to ground disturbing activity taking place AND the required Pre-Construction Erosion Control Inspection (IVR #200) being performed, the responsible party is required to:

  1. Have the sign laminated, or otherwise ensure that the sign is weather resistant for the duration of the project, and
  2. Post the sign on site in a location that is clearly visible from the public right-of-way.

Title 10 defines the responsible party as the “property owner or person authorized to act on the owner’s behalf”.

These operational changes do not preclude re-use of the laminated cardboard Erosion Concerns Signs that in the past were provided by inspection staff as part of the Pre-Construction Erosion Control Inspections. There are a limited number of the remaining laminated cardboard Erosion Control Signs available for sale in the Development Services Center for $5.

Title 10, The City’s Erosion and Sediment Control Regulations, provide requirements for development and construction related activities in order to control the creation of sediment and to prevent the occurrence of erosion at the source during construction and development. The signage posting requirements outlined in this document provide adequate public notification of the Bureau’s Erosion Control Complaint Hotline, as required by Title 10. You can view Title 10 on-line at: http://www.portlandoregon.gov/auditor/index.cfm?c=28175

We appreciate your understanding and compliance with these requirements.

Please contact Ross Caron, Manager/PIO, with questions at ross.caron@portlandoregon.gov or (503) 823-4268.

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DSC Service Availability Changes

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5/27/10

City of Portland, Bureau of Development Services

 Service Level Update:

Temporary Service Availability Changes to Development Services Center

May 27, 2010. Continued budgetary constraints have necessitated further staffing reduction within the Plan Review & Permitting and Land Use Services Divisions at the Bureau of Development Services. In order to maintain the highest level of service possible with limited resources, service availability changes in the Development Services Center (DSC) and Permitting Services, located at 1900 SW 4th Avenue, 1st & 2nd Floors, will be temporarily implemented.

Effective June 1, 2010 until further notice, the following changes in the availability of services within the DSC and Permitting Service will be implemented:

  • Land Use Review and Building Permit Application Review and Intake. Land Use, Site Development or Building Permit application review, submittal or intake of complete permits/applications will be limited to between 8:00 AM and 12:00 PM
  • Over-the-Counter Questions and Inquiries. Between 8:00 AM and 12:00 PM, customers with questions and inquiries about zoning, land use, site development, building and structural codes, regulations, policies, procedures, etc. will be assisted when staffing resources are not necessary for review and intake functions.  Between 12:00 PM and 3:00 PM, reduced staff will be focused on assisting customers with general questions.  Permit review or intake will not be processed after 12:00 PM.  

The Bureau will supply customers visiting the DSC with informational hand-outs outlining alternative resources for obtaining zoning, land use and construction code information. Examples include the BDS webpage, Portlandmaps and the Bureau’s development related information telephone lines.   

  • Permitting Services (2nd Floor). The Permitting Services hours of operation will change to Tuesday thru Friday, 8:00 AM to 3:00 PM. On Mondays between 8:00 AM and 3:00 PM, staff will be available for the release of permits that have been approved and their pre-issuance completed. Applicants will be contacted when permits reach this stage. 

No change is occurring to the following services provided in the DSC, Tuesday thru Friday, 8:00 AM to 3:00 PM:

  • The DSC First Screen Counter and the Cashier Desk will continue to be staffed and available to direct customers and process payments. 
  • Trade, sign and A-Board permits and Records Request remain available at the Trade Permit / Resource Records Counter.  
  • Services provided by BDS Interagency partners co-located in the DSC (Portland Bureau of Transportation, Bureau of Environmental Services, Water Bureau and Portland Parks and Recreation). 

We understand that these changes will have impacts on our customers and the citizens of Portland. We appreciate your understanding and cooperation while we work through threes financial and operation challenges. If you have questions or concerns about this Service Level Update, please contact Ross Caron at (503) 823-4268 or ross.caron@portlandoregon.gov. Thank you. 

A full list of our Service Level Updates can be found on the BDS website at: www.portlandoregon.gov/bds

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Facility Permit Program Customers

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6/25/10

City of Portland, Bureau of Development Services

Service Level Update Document:

Facilities Permit Program Customers Visiting Document Services

Continued budgetary constraints have necessitated further staffing reduction within the Bureau of Development Services. In order to maintain the highest level of service possible with limited resources, temporary changes to the hours of operation and services available to customers, including those in the Facility Permits Program (FPP), visiting Permitting Services, located at 1900 SW 4th Avenue, 2nd Floor.

Effective June 1, 2010 until further notice, the following changes will be implemented:

  • Hours of operation will change to Tuesday thru Friday, 8:00 AM to 3:00 PM.
  • Mondays between 8:00 AM and 3:00 PM, Permitting Services staff will be available for the release of permits that have been approved and their pre-issuance completed. Applicants will be contacted when permits reach this stage. The entrance door to Permitting Services will be locked on Mondays so please ring the door bell for assistance.
  • For all other FPP services please contact (503) 823-5996.

We understand that these changes may have impacts on our customers and the citizens of Portland. We appreciate your understanding and cooperation while we work through these financial and operational challenges. If you have questions or concerns about this Service Level Update, please contact Ross Caron at (503) 823-4268 or ross.caron@portlandoregon.gov. Thank you.

 

A full list of our Service Level Updates can be found on the BDS Webpage at: www.portlandoregon.gov/bds.

 

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