Ten years ago, the City of Portland created the Facility Permit Program (FPP) to make it easier and faster for building owners and managers to do regular improvements, modifi cations, and maintenance on their buildings with ongoing construction needs.
The concept seemed simple enough. One inspection team works with a facility or group of facilities on all Plan Review, Permitting, and Inspections on interior tenant improvements and alterations. At the time, the only other city in the US city to adopt this innovative approach was Phoenix, Arizona.
The Facility Permit Program was founded on the ideal of cooperation between the customer and our team representatives.
From the beginning, FPP’s success has relied on a combination of creativity and fl exibility in our approach to City business and open-honest two-way communication with our customers.
FPP has been developed around two basic levels of work:
a. Maintenance, Repair and Minor Tenant Alterations
b. Major Interior Tenant Improvements and Remodels
Facility Permits (FP) are intended to simplify the permit and inspection process by:
|Streamlining plan intake and permit issuance.|
|Assigning one Inspection Team for all customer facilities.|
|Delegating plan review to the Inspection Team.|
|Having a Responsible Party, designated by the facility owner, who has primary responsibility to coordinate all permitted work.|
|Providing process management for requirements of other departments and bureaus; and cost effective and accountable delivery of services.|
The Facility Permit Program (FPP) is available to owners of buildings, building management companies, and their tenants for work on the facilities. The program is designed to serve customers with 'on-going' interior tenant work where facility maintenance, upgrade and renovation is frequent.
The Facility Program (FP) is designed around the concept of developing an ongoing working relationship between building owners and assigned inspection teams. Plan reviews are completed by the inspection team and customers are assisted in obtaining the approvals of all other bureaus. Customers may expect improved communications and services will be delivered at their own desired level, including consultations, job meetings, and process management assistance.
In most cases, traditional permit fees will not be charged. Services delivered will be charged at an hourly rate with full cost accountability through itemized billing. Participants may register one or more buildings or facilities and each building will be re-registered annually. Work at all customer sites will be assigned to the same Inspection Team regardless of the geographical location(s).
The program is not intended to relax code requirements, or to provide lower inspection or licensing standards than that required under State of Oregon Statutes, Administrative Rules, or City of Portland Municipal Titles. However, it is designed to provide customers inspection and plan review services in the most effi cient and effective ways possible.
When the program started, there were four members on the Inspections Team. One Senior Plumbing Inspector, one Senior Electrical Inspector, and two Senior Structural – Mechanical Inspectors. We have seen it grow from 19 registered customers with approximately 66 buildings processing 310 projects annually, to a staff of 15, which has processed over 5,000 permits for roughly 102 registered customers and over 500 buildings and sites.