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Inspection Services Division Roll-Over Policy Update

1 Comment

City of Portland, Bureau of Development Services

 Service Level Update: Inspection Services Division

Roll-Over Policy Update - 1/31/12




For those permit inspections that cannot be completed on the day requested, the caller (as identified in the building permit) will be notified via telephone no later than 9:00 AM on the day of the requested inspection to confirm the inspection has been rolled-over.

Note: Inspections that are rolled over will take a higher priority the next business day.

The IVR message has been updated as follows:

"Due to current staffing levels and fluctuating workloads, we are currently unable to assure next day services for all called inspections. If we are unable to perform the requested inspection, your request will be moved into the next available business day. This may result in a single day delay for some projects. Please note you will be notified by 9:00 AM if your inspection has been rolled over to the next day. The rolled over status will be input to the IVR system. We are sorry for any inconvenience this may cause and thank you for your understanding." 

If you have questions please contact Jim Nicks, Inspection Services Manager at 503-823-1054.


1 Comment


Joan Jones

October 6, 2011 at 2:57 PM

I need help in knowing who to contact regarding a Home Owner Situation. The HOA's Attorney suggested we contact the City of Portland's Bureau of Development Services for an opinion letter on our question.

The HOA is located in the city of Portland and in Multnomah County.

Can you help direct me to the person(s) I need to discuss this with? I would also like to know what the charge will be.

Thank you,
Joan Jones
Terwilliger Point HOA and Terwilliger East

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Spam Prevention In the Pacific Northwest, what state is Portland in?