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Development Services

From Concept to Construction

Phone: 503-823-7300


1900 SW 4th Ave, Portland, OR 97201

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NOTE:  Phases intentionally overlap in time during iterative design/build/test process.

Phase 1: Initiation

  • Engagement Plan: Establish a clear communications plan between the vendor and the project team.
  • Formal Project Plan: Mapping out the rest of the project in schedule, expectations, and agreement between City and vendor on how to approach the specific deliverables for the remainder of the project.
  • Training:  Initial core team training on the primary software components of the system.
    • Infor Public Sector (IPS) - permitting software
    • ProjectDox - digital plan review software
  • Sandbox /Training Environment: Setup a training environment for the new software.
  • Proof of Concept: 12 sample configurations to demonstrate that the software can meet the City’s needs.

Phase 2: Design

  • Develop detailed specifications for:
    • All application and permit types
    • Data conversion from TRACS and other current City databases
    • Interfaces with SAP and other City systems, as well as with the State’s system

Phase 3: Build

  • Configure system and integrate platforms to provide functions matching the requirements gathered in Phase Two.

Phase 4: System Test and Acceptance Test

  • System Test: Team Sierra (vendor) tests workflow configurations as-built
  • Acceptance Test: City tests workflow configurations to confirm they include all functions listed in requirements

Phase 5: Training and Final Testing

  • Train BDS Technology Team to maintain the system
  • Train all City permitting employees to use the system
  • City tests system with all data loaded and interfaces connected

Phase 6: Go-Live

  • Launch new system and begin using it
  • TRACS available as archive only

Phase 7:  Warranty

  • 3 month duration
  • Vendor available to fix any bugs