BDS strives for continuous improvement to our services. Towards that end, over the next two months we will reach out to our stakeholders via email to invite participation in an online customer survey. Stakeholders will include all types of permit customers (land use, trades, building) as well as neighborhood association members. In order to assure we collect input from the full range of our customers, we may follow-up via telephone. This survey will help gauge how we are doing overall as a bureau, our customer’s satisfaction level with our service, and where we should focus our energy for improvements.
If you have any questions regarding the survey you can contact Greg Supriano at Greg.Supriano@PortlandOregon.Gov or 503-823-7351.