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Environmental Services

working for clean rivers

Phone: 503-823-7740

Fax: 503-823-6995

1120 SW 5th Avenue, Room 1000, Portland, OR 97204

If Environmental Services recently installed a new sewer lateral for your property as part of a program to reduce inflow and infiltration in southwest Portland, we would like to know more about your experience during construction. Please take a moment to fill out and submit this survey. Thank you.


Upper Hillsdale Inflow and Infiltration Pilot Project Completion Survey

Please respond by August 15, 2014. Thank you!

1. On a scale of 1 to 5, please rate how well you were notified about the project’s purpose, benefits and construction impacts BEFORE construction started?
2. What was the most effective way of informing you about the project? (please rank from 1 to 5 with 1 being the least effective and 5 being the most effective)
Newsletter in mail
Email updates
Signs
Personal letter
Door-to-door site visit
Open house (meet the project team, view plans, etc.)
3a. On a scale of 1 to 5 with 5 being the best, rate how well you were kept informed of construction activities DURING the project?
3b. Overall, rate how much of an impact construction had on you on a scale of 1 to 5 with 5 being the greatest impact.
4. Now that this project is complete, do you feel more or less informated about Rain Derived Inflow and Infiltration?
5. Did you know who to contact if you had questions or problems?
6a. Did construction activities cause any problems or issues for you?
6b. If yes, were they resolved to your satisfaction?
6c. Please describe the problem:
Other comments?
I would like someone to follow up with me regarding my input on this survey.
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