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Office of Management & Finance

Bureau of Internal Business Services

BIBS is the provider of central services for the City of Portland

1120 SW 5th Avenue, Room 1250, Portland, OR 97204

More Contact Info

Liability Claims



Mark Stairiker - Manager


The normal working hours of the City's Office of Risk Management are Monday through Friday, 8 a.m. to 5 p.m. City Risk is closed for official holidays.  Claims delivered in-person or by mail, will be recorded on the date received by City Risk. Claims faxed or e-mailed and received before the close of business, will be recorded as received on that date. All claims delivered after business hours will be recorded as received on the next business day

Claims Filing FAQ

Answers to frequently asked questions concerning how to file a claim against the City

General Liability Claim Form

For personal injury or property damage not involving a City-owned vehicle

Auto Liability Claim Form

For personal injury or property damage involving a City-owned vehicle

Heartbleed Security Notice

A serious security vulnerability known as "Heartbleed" was recently discovered in OpenSSL, a popular software library commonly used by many websites on the internet to encrypt communication between a user's computer and a web server. is NOT affected by this vulnerability as it does not use the OpenSSL software library. Please rest assured we are dedicated to protecting your security on this website.