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Office of Management & Finance

Bureau of Internal Business Services

BIBS is the provider of central services for the City of Portland

1120 SW 5th Avenue, Room 1250, Portland, OR 97204

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Americans with Disabilities Act Title II Program

The Americans with Disabilities Act (ADA), enacted on July 26, 1990, provides protections to individuals with disabilities in the areas of employment, State and local government services, public accommodations, and telecommunications.

The Title II of the ADA prohibits all state and local governments from discriminating on the basis of disability, but moreover, its goal is to promote equal access and full participation. The City of Portland works to ensure that every program, service, benefit, activity and facility operated or funded by the City of Portland is accessible to people with disabilities. The City strives to eliminate barriers that may prevent persons with disabilities from accessing our facilities or participating in City programs, services and activities.

The City’s Title II Program Manager is responsible for supporting Portland’s efforts to comply with Title II of the ADA. The Title II Program Manager oversees a network of ADA Liaisons, who are working to ensure compliance at the bureau level. She also manages the Transition Plan Project, which is a comprehensive evaluation of the City’s assets and the barriers that exist for persons with disabilities. The ADA Title II Program Manager is available to answer questions from both the public and City employees about accommodating persons with disabilities and Title II of the ADA.

Accommodation is available to ensure that individuals with disabilities can participate. If you have any questions about the ADA Title II Program at the City of Portland, require information in a different format or translated, please contact the Program Manager Shoshanah Oppenheim at 503-823-2559 or

Nondiscrimination Notice

The Citywide statement of nondiscrimination.

Request an Accommodation or Contact an ADA Coordinator

Do you need accomodations to participate in a program or access a service?

Request Translation of Documents

Do you need assitance understanding a city document or publication?

Request an Interpreter

Do you need an interpreter to acces a City program or service?

File a ADA Complaint

Do you have an ADA complaint? ADA complaint procedures are outlined here.

Notice Under The Americans With Disabilities Act

In accordance with the requirements of Title II of the Americans with Disabilities Act of 1990, the City of Portland will not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs, or activities

ADA Title II Transition Plan Project

The City of Portland is redeveloping its Title II ADA Transition Plan to ensure accessibility for the public. Find more information about the project, meetings, opportunities for input, and additional resources.

Heartbleed Security Notice

A serious security vulnerability known as "Heartbleed" was recently discovered in OpenSSL, a popular software library commonly used by many websites on the internet to encrypt communication between a user's computer and a web server. is NOT affected by this vulnerability as it does not use the OpenSSL software library. Please rest assured we are dedicated to protecting your security on this website.