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Office of Management & Finance

Bureau of Internal Business Services

BIBS is the provider of central services for the City of Portland

All-User Restrooms

The City supports having restroom options that benefit everyone.  All-User Restrooms provide a safe, comfortable option for people of all gender identities and expressions including transgender and gender non-conforming people, parents and others providing childcare with children of a different gender, and people who need assistance from a caregiver or attendant. 

On December 17, 2015, City Council passed Resolution #37175. The resolution:

  • Affirmed the City’s commitment to “removing barriers to a safe and inclusive workplace for employees, to creating spaces which are welcoming to all visitors, and to treating all people with respect and dignity”
  • Directed all bureaus to create an inventory of all existing gender-specific restrooms
  • Called for conversion of all gender-specific single-occupant restrooms to “All-User Restrooms” within six months
  • Directed OMF to develop a policy for incorporating All-User Restroom design into all new construction and substantial renovation of City facilities
  • Directed OMF and bureaus to work together to assess the feasibility of providing All-User Restrooms in all City facilities and to develop an implementation plan for Council consideration in a year.

On June 1, 2016, Council adopted Administrative Rule 13.03 on All-User Restrooms. This policy applies to “City-controlled” buildings – those that are both owned and occupied by the City for which we make all facility related decisions. The policy stipulates the following:

  • All new construction to incorporate All-User Restroom design, with a requirement that at least 10 percent of toilet fixtures be included in All-User Restrooms, with at least one available per “Restroom Bank” (defined as the set of bathrooms that meet the requirements for a defined occupancy per the plumbing code).
  • All Single-Occupant Restrooms will be All-User, including direction on the appropriate signage to use going forward. 
  • Signs will represent “what” is behind the door – a toilet, not “who” is using the restroom. They will be labeled “All-User Restrooms.”
  • Conduct a feasibility study for providing All-User Restrooms in all City facilities.

Inventory and Conversion of Restrooms in City-controlled buildings

Bureaus have been conducting the inventory and converting their gender-specific, single-occupant restrooms into All-User Restrooms.

OMF will be conducting a trial of converting gender-specific multi-occupant restrooms to all-user multi-occupant restrooms in the Portland Building in July. We have an opportunity to incorporate thoughtful approaches to providing All-User Restrooms throughout the building.

BIBS Facilities Division will be converting a set of gender-specific restrooms to Multi-Occupant All-User Restrooms to provide options in the Portland Building for people who want a non-gendered restroom. These will be on the second floor and will include replacing the existing partitions with more private partitions. Signage will explain that they are “All-User Restrooms” and will provide information about the location of gender-specific restrooms. 

On the first floor, the partitions will be replaced to provide more privacy for those gender-specific restrooms and information will be provided about the location of the two “All-User Restrooms” on the second floor.

For both, we will be asking users to provide feedback on the design and their experiences. You may provide comments on your experience or any concerns on the written comment cards that are in the lobby and second floors of the Portland Building, or fill out this online survey

All-User Restroom FAQs  


All-User Restrooms
OMF will be conducting a trial of converting gender-specific multi-occupant restrooms to all-user multi-occupant restrooms in the Portland Building in July. We have an opportunity to incorporate thoughtful approaches to providing All-User Restrooms throughout the building. BIBS Facilities Division will be converting a set of gender-specific restrooms to Multi-Occupant All-User Restrooms to provide options in the Portland Building for people who want a non-gendered restroom. These will be on the second floor and will include replacing the existing partitions with more private partitions. Signage will explain that they are “All-User Restrooms” and will provide information about the location of gender-specific restrooms. On the first floor, the partitions will be replaced to provide more privacy for those gender-specific restrooms and information will be provided about the location of the two “All-User Restrooms” on the second floor. For both, we will be asking users to provide feedback on the design and their experiences. You may provide comments on your experience or any concerns on the written comment cards that are in the lobby and second floors of the Portland Building, or fill out this online survey.
Have you used the All-User Restroom on the 2nd floor of the Portland Building?
Have you used the modified gender-specific restrooms on the 1st floor of the Portland Building?
Are you a City of Portland employee?
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