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Office of Management & Finance

Bureau of Internal Business Services

BIBS is the provider of central services for the City of Portland

1120 SW 5th Avenue, Room 1250, Portland, OR 97204

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Facilities Services Programs

Operations and Maintenance

The Operations and Maintenance team oversees the day-to-day operations of Facilities Services' entire portfolio. From managing customers needs for changing lights or tenant improvements to performing preventative maintenance on our buildings, we keep our buildings up and running and our customers happy. Facilities Services uses a centralized Dispatch Center for receiving customer service requests and scheduling maintenance response in order to assure rapid and cost effective response. Our dispatchers use modern electronic management equipment to monitor elevators, HVAC and lighting systems in all buildings designed with these "smart building" systems. Our Mechanics are trained and qualified to provide the highest standards of service for all facilities related equipment and customer requests. Contractors are also utilized when specialized services are requested or time constraints warrant the extra support.

Project Management

The Facilities Project Management division provides the lead role in the planning, design, and construction of new buildings, major tenant improvements, maintenance improvements, renovations, and historic restoration projects for city-owned buildings and facilities. Staff works closely with client bureaus to identify needs, maintain a high level of quality assurance, and manage the project regulatory review processes. The  team also develops project budgets and reviews and approves the expenditure of funds throughout a project in a manner that will assure proper and ethical stewardship of the public’s resources. This includes the management of grant and bond funds and the negotiation complex project-related agreements with other public agencies. 

Property Management 

The Property Management team generates, administers and manage leases for City-owned properties. Staff also negotiate, generate and administer leases, as requested, when a City bureau requires space and space is not available in a City-owned site. Staff licensed in real estate by the State of Oregon purchase property for City use and sell surplus real property. This section also maintains an inventory of information on City-owned real property. If you need assistance with internal City leases or external lease negotiations please contact Facilities Services.

ADA Title II and Civil Rights Title VI Program

The ADA Title II Program is responsible for overseeing the implementation and local enforcement of the City's obligations under Title II of the Americans with Disabilities Act. Staff coordinate the City’s efforts to comply with all applicable laws and regulations and support a network of established Bureau ADA Coordinators that work on accessibility and Title II compliance issues within their respective bureaus. Staff are available to answer questions from both the public and City employees about accommodating persons with disabilities and Title II of the ADA.

Contract Management 

Contracts Program manages all contracting functions and administrative support tasks for Facilities Project Management, Property Management, Operations & Maintenance, and Dispatch. Contracts Program's staff provides technical assistance to project managers, property manager, and maintenance technicians in developing contract documents and specifications for goods & services, construction, and professional, technical, and engineering services for the Facilities Services Division. The Program is responsible for preparing, managing, and renewing contracts as needed and developing and assisting with all contract documents, requests for proposals, and bid documents within the Division.

Heartbleed Security Notice

A serious security vulnerability known as "Heartbleed" was recently discovered in OpenSSL, a popular software library commonly used by many websites on the internet to encrypt communication between a user's computer and a web server.

PortlandOregon.gov is NOT affected by this vulnerability as it does not use the OpenSSL software library. Please rest assured we are dedicated to protecting your security on this website.