Our Mission Statement

MISSION

To provide innovative, reliable and secure technology services and strategic leadership in alignment with the needs of the City of Portland, the public and our regional partners

VISION

To be a recognized leader in providing technology solutions for local government, and a valued strategic partner

VALUES

CUSTOMER SERVICE

• We respond with urgency to our partners‘ needs
• We have timely, frequent, and clear communication with our partners

RESPECT

• We view our employees as our most valuable resource
• We invest in and support the professional development of our staff
• We foster a diverse and culturally competent environment

STEWARDSHIP

• We exercise our corporate responsibility to ensure technology decision are made in the best interest of the City
• We follow business practices that respect the natural environment and further the City‘s goals for sustainability

INTEGRITY & ACCOUNTABILITY

• We maintain transparency, honesty and ethical behavior in all we do
• We are accountable for our actions and commit to continuous improvement

QUALITY

• We follow best practices to ensure we deliver high quality products and services
• We manage the City‘s technology assets in a manner which achieves high reliability
  and security
• We continually measure and evaluate our effectiveness

CREATIVITY

• We actively encourage a variety of approaches and forward looking ideas in order to
  spur innovation