Front Desk: 503-823-5198
BTS HelpDesk: 503-823-5199
1120 SW 5th Avenue, Suite 450, Portland, OR 97204
Production Services effectively maintains the City's state of the art data center facilities; supports the City's server, email, storage and backup infrastructure; and effectively maintains the infrastructure of the City's mission critical technology systems (SAP, Cayenta, Synergen, Maximo, CAD, TRACS, PPDS and Email).
Production Services supports the City goal to deliver efficient, effective, and accountable municipal services, as well as the Office of Management and Finance goal to maximize the cost effective use of technology by maintaining a world class production technology environment.
Performance measures for the Production Services program focus on the reliability of the City's mission-critical production systems.
A serious security vulnerability known as "Heartbleed" was recently discovered in OpenSSL, a popular software library commonly used by many websites on the internet to encrypt communication between a user's computer and a web server.
PortlandOregon.gov is NOT affected by this vulnerability as it does not use the OpenSSL software library. Please rest assured we are dedicated to protecting your security on this website.