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Front Desk: 503-823-5198
BTS HelpDesk: 503-823-5199
1120 SW 5th Avenue, Suite 450, Portland, OR 97204
Dan Bauer, Interim Chief Technology Officer effective May 4, 2015.
As the Interim CTO Dan manages and directs the operational divisions within the Bureau of Technology Services, focusing on improving the reliability of core services and increasing overall customer satisfaction. This includes: service management, development of the annual budget, monitoring Service Level Agreements, working with staff and customers to map current business practices, oversight of key bureau projects and initiatives, and implementing organizational changes and business processes to improve technology and business outcomes.
In addition, Dan provides oversight for 6 divisions totaling over 145 staff including: Business Solutions Division, Support Center, Production Services/Data Center, Information Security, Project Management Office (PMO) and Bureau Administration. In support of workplace culture and the City's equity goals Dan is a member the BTS Labor Management Committee and the BTS Equity Committee.