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Office of Management & Finance

Bureau of Technology Services

Front Desk: 503-823-5198

BTS HelpDesk: 503-823-5199

1120 SW 5th Avenue, Suite 450, Portland, OR 97204

Who will have access to my computer using Altiris?

Only qualified IT staff designated and approved by the Bureau of Information Technology may provide hardware and software support. Individuals identified as Help Desk, Technical Services, and Technical Support staff will be given permissions to use the tools based on their job duties.