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Office of Management & Finance

Office of the Chief Administrative Officer

Phone: 503-823-5288

1120 SW 5th Ave, Room 1250, Portland, OR 97204

More Contact Info

(AR) Accounts Receivable

Table of Contents

(Printable Version)

Reports


Adjustment Approval

Adjustment Approval (RP_S_AR_ADJUSTMENT_APPROVAL)

The Adjustment Approver makes adjustments to customer accounts for incorrect pricing, wrong customer billed, or negotiated price adjustment.

Change Documentation

20 August 2013: updated role description

Created 25 June 2013


Billing Request Processor

Billing Request Processor (RP_S_AR_BILLING_REQUEST_PROCES)

The billing request processor initiates a billing document to charge an external customer for amounts owed to the City.  The billing request includes the customer number, material number, amount,  and cost object.  There are several different order types including standard billing, agreements, projects, and resource-related billings.

Web-Based Training, Job Aids, and Work Instructions

AR Bureau Master Data Training

Job Aids

Public Works Permitting Projects

Work Instructions

DP90 Run Resource Related Billing - Single

FBL5N Display Customer Account

FV50 Record Cash Sale Revenue

VA01 Create a Customer Agreement

VA01 Create Billing Request - Basic

VA01 Create Billing Request with Options

VA01 Create Individual Credit Memo

VA01 Create Billing Request for a Lease Agreement

VA01 Create Project Agreement with Deposit

VA01 Risk Claim Billing Request

VA01 Risk Claim Billing Request (and Billing Document)

VA02 Print Customer Notification

VA02 Reject Billing Request

VA03 Display Document Flow

VA05 List Billing Requests

VF01 Create Individual Billing Document

VF02 Print Single Invoice

VF04 Run Billing Due List

VF31 Print Invoices

Z_DP96 Resource Related Billing for Capital Projects

Z_DP97 Resource Related Billing for Service Orders

ZFICP01 Create Mass Upload for Cash Sales Revenue

Change Documentation

14 November 2013: updated web-based training

22 August 2013: added training link

20 August 2013: updated role description

5 August 2013: job aids and work instructions added


Bureau Customer Master Maintenance

Bureau Customer Master Maintenance (RP_S_AR_BUREAU_CUST_MASTR_MTCE)

The Customer Master Maintainer maintains data centrally to avoid duplicate records, ensure consistent naming conventions, and proper customer “account group” categorization.

Web-Based Training and Work Instructions

AR Bureau Master Data Training

Work Instructions

MM01 Create Material - AR Master Data

MM02 Change Material Master Record

MM06 Flag Material for Deletion

VD01 Activate Customer for Bureau

VD02 Change Customer Master Record

VD05 Block Customer From Future Billing Requests

VK11 Create Pricing Condition

VK12 Change Pricing Condition

Change Documentation

14 November 2013: updated web-based training

22 August 2013: added training link

20 August 2013: updated role description

5 August 2013: added work instructions


Cash Application

Cash Application (RP_S_AR_CASH_APPLICATION)

The Cash Applier is responsible for receiving customer payments, applying them to the customer account in SAP, and clearing unpaid invoices.

AR Bureau Master Data Training

Change Documentation

14 November 2013: updated web-based training

22 August 2013: added training link

20 August 2013: updated role description


Central Billing Processor

Central Billing Processor (RP_S_AR_CENTRAL_BILLING_PROCES)

The Central Billing Processor is responsible for posting credit memo or write-off documents after the bureau has created the credit memo or write-off request.

Web-Based Training and Work Instructions

AR Bureau Master Data Training

Work Instructions

F-26 Apply Payment to Customer Account

F-30 Prepare Deposit for Refund

F-32 Apply Customer Credit on Open Invoice

F150 Run Dunning

FINT Calculate Interest on Open Items

VF11 Cancel a Billing Document

Change Documentation

14 November 2013: updated web-based training

22 August 2013: added training link

20 August 2013: updated role description

5 August 2013: added work instructions


Central Customer Master Maintenance

Central Customer Master Maintenance (RP_S_AR_CENTRAL_CUST_MAST_MTCE)

The Customer Maintainer performs maintenance of the Customer Master Records to avoid duplicate records, ensure consistent naming conventions, and proper customer “account group” categorization.

Web-Based Training and Work Instructions

AR Bureau Master Data Training

Work Instructions

XD01 Create Customer Centrally

XD02 Change Customer Centrally

XD05 Block Customer Centrally

Change Documentation

14 November 2013: updated web-based training

22 August 2013: added training link

20 August 2013: updated role description

5 August 2013: added work instructions


Check Receiving

Check Receiving (RP_S_AR_CHECK_RECEIVING)

The Check Receiver is responsible for receiving payments and completing a deposit slip to take to Treasury or to the bank.

Change Documentation

20 August 2013: updated role description


Material Master Maintenance

Material Master Maintenance (RP_S_AR_MATERIAL_MASTER_MAINT)

Material Maintainers maintain master records used to enable consistent line item descriptions on customer invoices, rule-based pricing, revenue account determination, and sales reporting.

AR Bureau Master Data Training

Change Documentation

14 November 2013: updated web-based training

22 August 2013: added training link

20 August 2013: updated role description


Pricing Maintenance

Pricing Maintenance (RP_S_AR_PRICING_MAINTENANCE) 

Pricing Maintainers create and change pricing records according to desired business rules, analyze customer invoices to troubleshoot incorrect pricing determination, and create new pricing rules.

AR Bureau Master Data Training

Change Documentation

14 November 2013: updated web-based training

22 August 2013: added training link

20 August 2013: updated role description


Service Order Maintenance

Service Order Maintenance (RP_S_AR_SERVICE_ORDER_MAINTNCE)

The Service Order Maintainer creates and maintains SAP service orders as a cost collector for externally billable charges.

AR Bureau Master Data Training

Change Documentation

14 November 2013: updated web-based training

22 August 2013: added training link

20 August 2013: updated role description