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Office of Management & Finance

Office of the Chief Administrative Officer

Next-Gen 911

Next Generation 9-1-1 (NG9-1-1) is the future of public safety answering systems. The technology behind current 9-1-1 has changed little over the past 40 years continuing to rely on “copper wires” even as the rest of us have become increasingly dependent on wireless communication tools. NG9-1-1 will bring 9-1-1 technology into the wireless age while improving service to citizens with functions such as text messaging, video transmissions, geographic optimization, and greater interoperability among responding agencies. NG9-1-1 is also critical to ensuring the full availability of 9-1-1 services to the hearing and speech impaired and to non-English speaking callers.

For more information on NG9-1-1, please  contact Maureen Kinzel-Grubbs with the Bureau of Technology Services at maureen.kinzel-grubbs@portlandoregon.gov or at 503-823-3497 or Laura Wolfe with the Bureau of Emergency Communications at laura.wolfe@portlandoregon.gov or at 503-823-4762. 

Heartbleed Security Notice

A serious security vulnerability known as "Heartbleed" was recently discovered in OpenSSL, a popular software library commonly used by many websites on the internet to encrypt communication between a user's computer and a web server.

PortlandOregon.gov is NOT affected by this vulnerability as it does not use the OpenSSL software library. Please rest assured we are dedicated to protecting your security on this website.