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City of Portland

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14B.10.060 No Response to Excessive Alarms.

A.   After the second false alarm the Coordinator shall send a notification to the alarm user by regular mail, which will contain the following information:

1.   That the second false alarm has occurred;

2.   That if four or more false alarms occur within the permit year, the Coordinator will direct the Bureau of Emergency Communications to suspend response to further alarm signals;

3.   That the approval of the Chief of Police of reinstatement of alarm response can only be obtained by applying in writing for reinstatement and that the Chief of Police may reinstate alarm response only upon finding that reasonable effort has been made to correct the false alarms;

4.   That the alarm user has the right to contest the validity of a false alarm determination by requesting a False Alarm Validity Hearing, and that a request for such a hearing will stay the effect of a false alarm determination and must be in writing and filed within ten days of the receipt of the Notice of Alarm.

B.   After the fourth false alarm within the permit year the Coordinator shall direct the Bureau of Emergency Communications to suspend response to subsequent alarms unless instructed to respond by the of the  Chief of Police pursuant to 14B.1.060 D.  The Coordinator shall send a Notice of Suspension of Response to:

1.  The Bureau of Emergency Communication; and

2.  The alarm user by certified mail.

C.  The suspension of response to an alarm shall begin ten days after mailing of the Notice of Suspension of Response to the alarm user unless a written request for a False Alarm Validity Hearing has been made as delivered to the Coordinator.

D.  The Chief of Police shall order the Coordinator to reinstate an alarm response if the user makes a written application for reinstatement and the Chief finds that reasonable effort has been made to correct the problem(s) which led to the false alarms.