1221 SW 4th Ave. Suite 210, Portland, OR 97204
FOR IMMEDIATE RELEASE
Novick Warns Against DIRECTV Scam
Company Charges Customers for “NFL Sunday Ticket” They Did Not Order
PORTLAND, OR— City Commissioner Steve Novick today warned Portlanders who subscribe to DIRECTV to check their bills to see if the company is billing them for a $37.49 a month “NFL Sunday Ticket” package that they did not ask for.
“I pay my DIRECTV bill automatically and don’t always look at my bill, but I happened to look at it this month,” Novick said. “To my surprise, there was a charge of $37.49 for an ‘NFL Sunday Ticket’ package that I did not ask for and did not want. On the side of the bill, there is a statement that ‘If you wish to cancel to avoid payment, you must do so before the season starts. Refunds are not available after the season starts on Sunday, Sept. 8.’”
“Apparently they gave me this package for free when I signed up last year – I didn’t even know about it,” Novick said, “and now they’re billing me for a ‘renewal.’ I’m sure they’re doing this to millions of other people. They’re counting on people who use automatic bill pay to not even look at their bill, and if you don’t notice it until after September 8, they’ll say ‘sorry, you’re out of luck.’”
Novick said “there oughtta be a law against this kind of thing,” and his office has asked the State Attorney General’s office to see if the DIRECTV practice violates any rules.
“If there’s not a law against this, there should be,” Novick said. “They’re trying to steal money from innocent people.”
Contact: Chris Warner