1221 SW 4th Ave. Suite 210, Portland, OR 97204
The Fourth of July holiday is typically one of the busiest times of the year for the Bureau of Emergency Communications, which answers calls to 9-1-1 and the Police non-emergency line (503.823.3333) and dispatches help. Stay safe while enjoying the holiday with friends and family.
Fireworks are a big reason for the increase in calls to the Bureau over the Fourth of July. Oregon law bans possession, use, or sale of any fireworks that fly, explode, travel more than one foot into the air or more than six feet on the ground. Often, legal and illegal fireworks used in neighborhoods during this holiday result in thousands of complaints. Many illegal fireworks are visible for miles and can result in dozens of calls to 503.823.3333, tying up call takers. There are some other resources available this weekend for reporting fireworks:
Even with these tools available, we anticipate high call volume to 9-1-1 and (503) 823-3333 this weekend. The Bureau of Emergency Communications schedules extra staff to cover these shifts, but call volume may still cause increased call hold times. You can help by calling 9-1-1 only when necessary.
As always, call 9-1-1 if you have a life threatening emergency and need an immediate response from Police, Fire, or an ambulance. Call 9-1-1 to stop a crime in progress, report a fire, or call for an ambulance. Do not call 9-1-1 to report fireworks unless there is an active fire hazard. Examples of active fire hazards include aerial fireworks that have caught a roof on fire and fireworks shot directly at a person. Instead, help keep your neighborhood safe by calling (503) 823-BOOM or (503) 823-3333 to report illegal fireworks, or use the online form. Call (503) 823-3333 for all other non-emergency issues. And, please know that the Bureau of Emergency Communications answers calls to 9-1-1 first, even when a call to 503-823-3333 has been holding longer. If you call 503.823.3333 you may be put on hold without warning so the call taker can respond to a 9-1-1 call.
Best wishes for a safe and happy holiday weekend.