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Office of the Ombudsman

A division of the Portland City Auditor's Office

phone: 503-823-0144

email: ombudsman@portlandoregon.gov

1221 SW 4th Avenue, Room 320, Portland, OR 97204

Other resources

  • 211 Info

    Information and referral to social services in your area.

  • Bureau of Labor and Industries Civil Rights Division

    Filing a discrimination complaint.

  • City Risk Liability Program

    Personal injury or property damage claims against the City.

  • City/County Information and Referral

    Call (503) 823-400 for information and referral for all City of Portland and Multnomah County services.

  • Department of Community Services

    Make a complaint about a specific Department of Community Services program or service.

  • DEQ Small Business Ombudsman

    The Small Business Ombudsman within Oregon’s Department of Environmental Quality (DEQ) serves as an advocate for small businesses throughout the state by investigating and resolving complaints and disputes involving DEQ’s regulatory activities.

  • Governor's Advocacy Office

    The Governor's Advocacy Offices includes: Department of Human Services Ombudsman, the Children's Ombudsman, the Foster Care Ombudsman, and the DHS Client Complaint or Report of Discrimination Process.

  • Governor's Citizens' Representative

    A service of the Governor’s Office that connects members of the public with appropriate state agencies or offices.

  • Insurance Division Advocacy Team

    A division of the State of Oregon’s Department of Consumer and Business Services’ Oregon Insurance Division that addresses complaints about insurance companies or agents and answers questions about health, automobile, homeowner and renter’s insurance.

  • Manufactured Communities Resource Center

    The Manufactured Communities Resource Center (MCRC) program provides confidential an​d neutral help in resolving disputes, promoting open communication and maintaining a positive environment. The MCRC supports landlords and tenants.

  • Metro Accountability Hotline

    The Metro Accountability Hotline, administered by the Metro Auditor's Office, gives employees and citizens an avenue to report misconduct, waste or misuse of resources in any Metro or Metropolitan Exposition Recreation Commission facility or department.

  • Multnomah County Auditor's Good Government Hotline

    The Auditor's Good Government Hotline was established to provide Multnomah County employees and the public at large with a method of reporting concerns about suspected fraud, abuse of position, and misuse of county resources.

  • Oregon Government Waste Hotline

    Report government fraud, waste, or abuse.

  • Oregon Health and Science University Patient Complaints

    Contact Oregon Health and Science University's Patient Relations if you have not been able to resolve your concern after having first discussed it with your healthcare provider.

  • Oregon Long-Term Care Ombudsman

    Oregon's Long-Term Care Ombudsman is a free service available to residents, families, facility staff, and the public. The program serves residents in nursing facilities, residential care facilities, assisted living facilities and adult foster care homes.

  • Oregon Ombudsman for Injured Workers

    ​The Office of the Ombudsman for Injured Workers is the state office that serves as an independent advocate for injured workers by helping them understand their rights and responsibilities, investigating complaints, and acting to resolve those complaints.

  • Small Business Advocate

    Oregon’s Small Business Advocate, a division of the Office of the Secretary of State, assists businesses that believe they’ve been subject to unreasonable or unfair state regulatory actions.

  • United States Ombudsman Association

    If you are interested in learning more about the ombudsman function in general, you may go to the U.S. Ombudsman Association's web site.