ONI Main: 503-823-4519
City/County Info: 503-823-4000
1221 SW 4th Ave, Suite 110, Portland, OR 97204
A sample contract for survey services used by BDS
Survey questions used for a telephone survey of building permit customers.
Results from the 2006 BDS customer service phone survey.
Overview of BDS use of focus groups to solicit customer feedback on BDS services.
Telephone survey form for land use review customers.