ONI Main: 503-823-4519
City/County Info: 503-823-4000
1221 SW 4th Ave, Suite 110, Portland, OR 97204
Results from the 2006 BDS customer service phone survey.
A sample contract for survey services used by BDS
Overview of BDS use of focus groups to solicit customer feedback on BDS services.
Survey questions used for a telephone survey of building permit customers.
Telephone survey form for land use review customers.