ONI Main: 503-823-4519
City/County Info: 503-823-4000
1221 SW 4th Ave, Suite 110, Portland, OR 97204
In 2009 a new customer survey was developed and conducted of BTS internal customers.
The Revenue Bureau, License and Tax Division uses an online survey for all business license accounts that do business with them online.
2006 OMF Customer Service Survey online survey
Customer service top level issues summary document from Olympic Performance Inc. survey
Survey information and results for 2008 internal customer service survey.
Result summaries for the past 6 years annual customer surveys
A serious security vulnerability known as "Heartbleed" was recently discovered in OpenSSL, a popular software library commonly used by many websites on the internet to encrypt communication between a user's computer and a web server.
PortlandOregon.gov is NOT affected by this vulnerability as it does not use the OpenSSL software library. Please rest assured we are dedicated to protecting your security on this website.