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Neighborhood Involvement

Building inclusive, safe and livable neighborhoods and communities.

ONI Main: 503-823-4519

City/County Info: 503-823-4000

TDD: 503-823-6868

1221 SW 4th Ave, Suite 110, Portland, OR 97204

Customer Service Training

Parking Enforcement

Parking Enforcement conducts yearly customer service/public relations classes for their employees

Office of Management and Finance

In 2012 OMF's Diversity Committee organized an Emotional Intelligence and a Unconscious Bias in the Workplace training that included customer service components.

Portland Community College

The City of Portland has a partnership with PCC to provide basic customer service training. They can also put together custom trainings.

Other Bureau Customer Service Training Programs

Other bureaus, including OMF, Parks, PHB and Revenue, have conducted individual customer service trainings for staff.