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Neighborhood Involvement

Building inclusive, safe and livable neighborhoods and communities.

ONI Main: 503-823-4519

City/County Info: 503-823-4000

TDD: 503-823-6868

1221 SW 4th Ave, Suite 110, Portland, OR 97204

Customer Service Training

Office of Management and Finance

In 2012 OMF's Diversity Committee organized an Emotional Intelligence and a Unconscious Bias in the Workplace training that included customer service components.

Other Bureau Customer Service Training Programs

Other bureaus, including OMF, Parks, PHB and Revenue, have conducted individual customer service trainings for staff.

Parking Enforcement

Parking Enforcement conducts yearly customer service/public relations classes for their employees

Portland Community College

The City of Portland has a partnership with PCC to provide basic customer service training. They can also put together custom trainings.

Heartbleed Security Notice

A serious security vulnerability known as "Heartbleed" was recently discovered in OpenSSL, a popular software library commonly used by many websites on the internet to encrypt communication between a user's computer and a web server.

PortlandOregon.gov is NOT affected by this vulnerability as it does not use the OpenSSL software library. Please rest assured we are dedicated to protecting your security on this website.