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Neighborhood Involvement

Building inclusive, safe and livable neighborhoods and communities.

ONI Main: 503-823-4519

City/County Info: 503-823-4000

TDD: 503-823-6868

1221 SW 4th Ave, Suite 110, Portland, OR 97204

Bureau of Development Services

BDS Customer Service Solutions Program (2004)

Goals and Guidelines summary document for the Bureau of Development Services Customer Service Solutions training program

BDS Customer Services Solutions Training (2004) - Internal Customer Service

Workbook for the Internal Customer Services section of the BDS Customer Services Solutions training put on by Black Belt Business Solutions

BDS Customer Services Solutions Training Exercises (2004)

Exercises from Workbook from the BDS Customer Services Solutions training put on by Black Belt Business Solutions

BDS Customer Services Solutions Training Session 1

Workbook for Session 1 of the BDS Customer Services Solutions training (2004) put on by Black Belt Business Solutions

BDS Customer Services Solutions Training Session 2

Workbook for Session 2 of the BDS Customer Services Solutions training (2004) put on by Black Belt Business Solutions

BDS Customer Services Solutions Training Session 3

Workbook for Session 3 of the BDS Customer Services Solutions training (2004) put on by Black Belt Business Solutions

BDS Training - Leadership During Times of Uncertainty

Training conducted by Alanna Hein in 2009