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Neighborhood Involvement

Building inclusive, safe and livable neighborhoods and communities.

ONI Main: 503-823-4519

City/County Info: 503-823-4000

TDD: 503-823-6868

1221 SW 4th Ave, Suite 110, Portland, OR 97204

CSAC Annual Reports

2011-12 Citywide Customer Service Status Report

Fourth status report compiled by CSAC

2009-11 Citywide Customer Service Status Report

Third status report compiled by CSAC

2008-09 Citywide Customer Service Status Report

2nd status report compiled by CSAC

2007-08 Citywide Customer Service Status Report

First status report compiled by CSAC

Customer Service Status Report Template

All bureaus are required to submit this annual report as part of the annual budget process.

Heartbleed Security Notice

A serious security vulnerability known as "Heartbleed" was recently discovered in OpenSSL, a popular software library commonly used by many websites on the internet to encrypt communication between a user's computer and a web server.

PortlandOregon.gov is NOT affected by this vulnerability as it does not use the OpenSSL software library. Please rest assured we are dedicated to protecting your security on this website.