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Neighborhood Involvement

Building inclusive, safe and livable neighborhoods and communities.

ONI Main: 503-823-4519

City/County Info: 503-823-4000

TDD: 503-823-6868

1221 SW 4th Ave, Suite 110, Portland, OR 97204

Problem Solving

  • A Crime Prevention Coordinator assists a member of the public over the phone

Crime Prevention Coordinators work with various individuals and groups to solve crime problems. This problem-solving might be as brief as a short phone conversation, or could last for weeks or months, depending on the nature of the problem. A CPPC often works as a catalyst, bringing together the appropriate agencies who can effect change on the problem location or situation. Some of the problems that CPPCs frequently work to solve include: drug houses, rashes of burglaries or car prowls, chronic nuisance locations, gang activity, problem liquor establishments, and public safety issues in parks.


To help solve these types of problems, a Crime Prevention Coordinator might utilize some of the following strategies and tools:

  • Give advice over the phone
  • Refer someone to the appropriate agency
  • Teach people how to document and report problems
  • Organize a community meeting to educate and mobilize neighbors
  • Bring together stakeholders for a problem-solving meeting
  • Develop Good Neighbor Agreements and Partnership Agreements between parties
  • Evaluate physical sites for possible security improvements
  • Assist with documenting & developing cases that fall under crime-related City ordinances

City/County Information & Referral

For all your questions about City of Portland and Multnomah County government services

Crime Prevention Coordinators

Find the Crime Prevention Coordinator for your neighborhood here

Crime Prevention Through Environmental Design

How to reduce crime by examining and improving your physical environment

Good Neighbor Agreements

A handout about this form of problem-solving and prevention

Problem-Solving Resources

Our most commonly-requested numbers