What do I do if the tree emergency is on my property?
- If it is a life-threatening situation call 911 for assistance.
- If utilities have been damaged contact your utility provider immediately
- Portland General Electric (PGE) 503-228-6322
- Pacific Power & Light (PPL) 1-888-221-7070
- Visit our Neighbor's Trees webpage for more information about trees and neighbor's responsibilities
What do I do if the tree emergency is in the street or City right-of-way?
Call Urban Forestry at 503-823-4489 to report a street tree emergency. Emergency dispatchers are available 24/7.
You must provide contact information when you report an emergency; the City does not take anonymous calls.
What is considered a street tree emergency?
A street tree emergency occurs when any of the following events happen on publicly owned property or City right-of-way:
- a tree has fallen over
- a large branch has fallen from a tree and is blocking a street, sidewalk, or public park
- a tree located in a park or City right-of-way is splitting
- a large branch is hanging from a tree over a sidewalk, street, or other public property
- any other immediate hazard situation on public property or City right-of-way
What can I expect when I report a street tree emergency?
A dispatcher will send out personnel to respond to the emergency within 24 hours. Priority response is allocated based on the severity of the emergency.
If the tree is located in the City right-of-way, typically the planting strip between the sidewalk and the curb, Urban Forestry staff may clear the street and sidewalk and leave the debris neatly stacked in the planting strip for the adjacent property owner to dispose of.