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Portland Bureau of Emergency Management

Readiness. Response. Recovery.

Phone: 503-823-4375

Fax: 503-823-3903

TDD: 503-823-3947

Meet the PBEM Team

Carmen Merlo, Director

Email, (503) 823-4375

Carmen MerloCarmen Merlo has served as the PBEM director since 2007. In her current position she is responsible for planning, implementing and improving emergency management plans, programs, and procedures to ensure a coordinated response to major emergencies or disruptions to continuity of operations in the City of Portland. She leads the activities of the bureau to maintain the city’s overall emergency management mitigation, response, and recovery strategy; coordinates bureau and City response and recovery efforts; and oversees the activation and expansion of the City’s Emergency Coordination Center and Neighborhood Emergency Teams.

Ms. Merlo previously worked for 10 years at the State Office of Homeland Security / Oregon Emergency Management administering grant funds to improve local, regional and state capabilities to respond to and recover from emergencies. She earned a Masters Degree in Criminal Justice from the Rockefeller College of Public Affairs and Policy, School of Criminal Justice in New York.

Denise Barrett, Regional Disaster Preparedness Organization (RDPO) Manager

Email, (503) 823-5386

David Blitzer, Operations Manager

Email, (503) 823-3739

Danielle Butsick, Natural Hazard Mitigation Planner

Email, (503) 823-3926

Dan Douthit, Public Information Officer

Email, (503) 823-3928

Daire Elliott, Office Specialist

Email, (503) 823-4375

Craig Haynes, Interim Senior Management Analyst

Email, (503) 823-2027

Felicia Heaton, Senior Community Outreach & Information Representative

Email, (503) 823-4614

Mark McKay, Program Specialist - WebEOC

Email, (503) 823-3924

Courtney Ochs, Program Coordinator - Exercise & Training

Email, (503) 823-3738

Jonna Papaefthimiou, Planning & Preparedness Manager

Email, (503) 823-3809

Laureen Paulsen, Program Specialist - Exercise & Training

Email, (503) 823-3754

Emma Stocker, Regional Disaster Preparedness Organization (RDPO) Planning Coordinator

Email, (503) 823-9799

Joseph Troncoso, Fire Lieutenant Liaison

Email, (503) 823-7269

Jeremy Van Keuren, Program Specialist - Neigbhorhood Emergency Team

Email, (503) 823-4421

PBEM Organizational Chart

PBEM organizational chart from the City of Portland's FY15-16 proposed budget.

PBEM Director Carmen Merlo

Biography of PBEM Director Carmen Merlo.