Skip to Main Content View Text-Only

Portland Housing Bureau

Solving the unmet housing needs of the people of Portland.

Phone: 503-823-2375

fax: 503-823-2387

421 SW 6th Avenue, Suite 500, Portland, OR 97204

More Contact Info

General Project Information

The following information helps clients of the Portland Housing Bureau's (PHB) Home Repair Loan and Down Payment Assistance Loan  achieve a successful renovation project. While PHB also funds grants for the Portland Regional Lead Hazard Control Program, this program follows different rules and procedures that are unique to that program.  

General Information

Prior to beginning a PHB-funded renovation project, clients should become familiar with the following documents:

About the Project Process

The following steps describe the typical flow of a Home Repair Loan project after the client has been approved for funding:

  1. Client promptly signs and returns all necessary forms and documents to PHB
  2. Client schedules a site visit with their assigned PHB Construction Coordinator
  3. PHB prepares, and the client edits and approves, the project scope of work
  4. Client obtains and forwards to PHB two or three bids from licensed and bonded contractors, which may or may not be PHB-Approved Contractors
  5. Client reviews the bids with PHB and then makes their final contractor selection
  6. PHB prepares, and the client signs, the final Home Repair Loan documents and construction agreement
  7. Once PHB funds the loan, the client contacts the contractor to schedule and begin completing work
  8. During construction, both the client and PHB review, inspect and approve periodic construction draws along with a signed Disbursement Request Form
  9. If necessary, the client and contractor complete a Change Order Form, and then submit it to PHB for approval prior to performing related work 
  10. Upon completion of the job, the client and PHB perform a walk through and final inspection for work that was not subject to a permit or other inspections
  11. The contractor sends a final invoice to the client who, if satisfied with the work, then forwards the invoice to PHB along with any final permits and a signed Disbursement Request Form
  12. PHB performs the final inspection and approves final payment to the contractor

PHB is an Equal Opportunity Lender and Equal Opportunity Housing Provider

PHB Contact Information

For more information about these requirements and procedures please contact your assigned PHB Construction Coordinator, or one of the following Construction Coordinators/Lead-based Paint Risk Assessors:

Connie Buckley at connie.buckley@portlandoregon.gov or 503-823-3411; fax is 503-279-3941

Kathy Milliken at kathy.milliken@portlandoregon.gov or 503-823-3251; fax is 503-865-3439

Heartbleed Security Notice

A serious security vulnerability known as "Heartbleed" was recently discovered in OpenSSL, a popular software library commonly used by many websites on the internet to encrypt communication between a user's computer and a web server.

PortlandOregon.gov is NOT affected by this vulnerability as it does not use the OpenSSL software library. Please rest assured we are dedicated to protecting your security on this website.