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Police Bureau

Sworn to protect. Dedicated to serve.

Phone: 503-823-0000

Fax: 503-823-0342

Non-Emergency: 503-823-3333

1111 S.W. 2nd Avenue, Portland, OR 97204

E-mail Notification System FAQ's

Public Information Office Press Release and E-mail Notification System
Frequently Asked Questions
About this site
The Public Information Office web site has been developed to provide visitors with easy access to Police Bureau press releases, CrimeStopper and Amber alerts, bureau news, photographs, and other news related information.
The site was developed jointly by the Portland Police Bureau's Planning and Support Division and the Bureau of Technology Services, CGIS division.
The web site streamlines Police Bureau communications to both the media and the general public by offering 24/7 access to Police Bureau news. The site also offers users an option for subscribing to a newly developed e-mail notification system.
The primary goal of the Portland Police Bureau is to reduce crime and the fear of crime. The PIO web site supports that goal in three ways:
  • Enhances public communication through effective use of technology.
  • Improves communication by allowing immediate access to Police Bureau news.
  • Creates a simplified, non-technical process for the police PIO to post information directly to the Bureau's web site.
What's different about this system?
This new system will allow the Police Bureau's Public Information Office to post information directly to our web site. Since posting content does not require the assistance of a web programmer or a "webmaster", visitors will have immediate access to the most current bureau news available. Visitors will also have a variety of ways to view, sort, and search bureau news.
Users can also sign up for a newly developed e-mail notification service.
The news section also displays photographs, and other news related file attachments. Users simply select links within each news article to view, save or print these files. Icons in the main news window will alert users to file attachments - a camera icon for photographs and a paper clip icon for other attachments.
How does it work?
The Police Bureau's Public Information Office will post news releases, CrimeStopper alerts and other news about the bureau in this section of our web site. (You may what to add it to the "favorites" section of your web browser.) If you sign up to receive e-mail alerts, you will receive a notification whenever a news release or other article is posted to the site or whenever an article is updated (depending on the notifications options you have selected - see "How do I sign up?"
You may also choose to go directly to the news section by selecting the link on the main logon page. You do not have to sign up for e-mail notifications to view press releases or other content posted in the news section.
How do I sign up?
You only need to sign up once to receive automatic e-mail notifications or customize the type of content that you would like to view.
1. Select the "E-mail Notification Service Sign Up" link and enter the required user information; name, zip code, e-mail address and the password you would like to use. Passwords must be at least 6 alpha-numeric characters and may not include spaces. Select a password that will be easy for you to remember. You can change your password at any time - see below.
2. Select the e-mail format that you would like to use to receive alerts. Some e-mail applications do not support HTML, if you are not sure about this option select "Plain Text" which is the default.
3. Select how often you would like to receive alerts (immediately, daily, weekly or monthly) and select the type of alert you would like to receive - the default is "All."
Remember - the selection(s) you make for e-mail notifications will also effect your article viewing options. For the most viewing options select "All" in the subscriptions selection box.
4. Click the "Submit" Button.
On your next visit simply log on by entering your e-mail address and password.
How will my personal information be used?
Your e-mail address and password will only be used to send the e-mail notifications you selected in the subscriptions section. If you change your e-mail address please edit your user profile to update your address.
Can I change how often I receive e-mail alerts or stop receiving alerts?
Yes, you can also change your password, edit any of your notification or viewing options, or cancel notifications at any time by using the "Edit Profile" link after you have logged in.
Forgot your password?
Enter you e-mail address and select the "E-mail my Password" link on the main logon page - your password will be automatically sent to your e-mail address.
Can I search the contents of the site?
Yes, simply enter a name or word that you are looking for and select "Search." You will see a list of news articles that contain the name or words you entered in the search field. You can also group the content in the main news window by date or by category, or sort the contents within each category by clicking on each of the headings. You can also choose to view archive news by selecting that option from the pull down menu.
Written correspondence to the Public Information Office can be sent to the following address:
Portland Police Bureau
Public Information Office
1111 S.W. 2nd Avenue, Room 1526
Portland, OR 97204
Phone: 503-823-0010
Fax: 503-823-0342
Thank you for your interest in the Public Information Office and for visiting our web site. Please send you web site comments and suggestions to: