Skip to Main Content View Text-Only

Police Bureau

Sworn to protect. Dedicated to serve.

Phone: 503-823-0000

Fax: 503-823-0342

Non-Emergency: 503-823-3333

1111 S.W. 2nd Avenue, Portland, OR 97204

0312.00, Request for Assistance

312.00, Request for Assistance

Policy:

  1. Members shall respond to requests for police assistance that fall within the scope of the police mission. Emergency situations take precedence. Requests that by their nature must be referred will be diplomatically directed to the proper authority.

2. When any person requests police action, or makes complaints or reports, either electronically or in person, all pertinent information will be obtained in an official and courteous manner and will be acted upon, consistent with established procedures.

History:

  • Originating Directive Effective: 09/06/01
  • First Revision Effective: 12/04/14
  • Second Revision Effective: 8/14/15
  • Next Review Date: 8/14/17
  • Review By: Chief’s Office