Skip to Main Content View Text-Only

Police Bureau

Sworn to protect. Dedicated to serve.

Phone: 503-823-0000

Fax: 503-823-0342

Non-Emergency: 503-823-3333

1111 S.W. 2nd Avenue, Portland, OR 97204

Public Information Office
Public Information Office List | Login | Sign Up  
 View Item


June 04, 2002 00:00


For the third straight year, complaints of officer conduct declined in the first quarter (January-March). In general, complaints of officer conduct are lower during the winter and higher during the summer and fall. The number of complaints received during the first quarter of 2002 was 134. During the same period in 2000, the Police Bureau received 215 complaints; in 2001, 160 complaints.

There is a general misconception that the majority of complaints involve the use of force however, communication issues generate the vast majority of complaints. In the year 2001, the Portland Police Bureau made approximately 433,000 contacts with citizens. Of those contacts, less than 2 tenths of one percent (.2%) generated a complaint of any kind, with a total of 35 sustained allegations of misconduct in 2001.

Senior Leadership of the Portland Police Bureau realize that citizen complaints are one of several yardsticks that can be used to evaluate community members’ trust in our ability to serve the City of Portland. Portland Police Chief Mark Kroeker believes that declining complaints are an excellent indication that Portland Police Officers are continuing to carry out their responsibilities in a professional and productive manner.


Media Relations:
Sgt. Pete Simpson
Desk: 503-823-0830
Pager: 503-790-1779

Portland Police Bureau
1111 SW 2nd Ave, Suite 1526
Portland, Oregon 97204



   More »