1111 S.W. 2nd Avenue, Portland, OR 97204
June 04, 2002 00:00
There is a general misconception that the majority of complaints involve the use of force however, communication issues generate the vast majority of complaints. In the year 2001, the Portland Police Bureau made approximately 433,000 contacts with citizens. Of those contacts, less than 2 tenths of one percent (.2%) generated a complaint of any kind, with a total of 35 sustained allegations of misconduct in 2001.
Senior Leadership of the Portland Police Bureau realize that citizen complaints are one of several yardsticks that can be used to evaluate community members’ trust in our ability to serve the City of Portland. Portland Police Chief Mark Kroeker believes that declining complaints are an excellent indication that Portland Police Officers are continuing to carry out their responsibilities in a professional and productive manner.
Sgt. Pete Simpson