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Office of Management & Finance

Revenue Bureau

Phone: 503-823-5157

Arts Tax: 503-865-4278

111 SW Columbia St, Suite 600, Portland, OR 97201

More Contact Info

Business License/Tax Online Filing Survey

Using the following scale, please respond to the question below using the following scale.

1=Extremely Unsatisfied, 2=Somewhat Unsatisfied, 3=Somewhat Satisfied, 4=Extremely Satisfied
Overall, how SATISFIED are you with filing online with the License & Tax Division?

Using the following scale, please rate the IMPORTANCE of the following characteristics when filing tax forms online:

1=Extremely Unimportant, 2=Somewhat Unimportant, 3=Neither Important nor Unimportant, 4=Somewhat Important, 5=Extremely Important
Ease of navigation
Security of financial information
Clarity of instructions
Speed of entering information
Accuracy of calculations
Compatibility with printed forms
Compatibility with accounting software

Thinking about your experience filing online with us, please rate using the following scale how strongly you agree or disagree with each of the following statements:

1=Disagree Strongly, 2, 3, 4, 5=Agree Strongly
Convenient
Useful
Quick
Accurate
Easy to find
Easy to navigate
Secure
Instructions are clear and concise
Compatible with printed forms
Works with my accounting software
I will recommend filing online to others
I intend to file online in the future
What form did you file online (choose one)?
What aspect of the site could we enhance, to MOST improve your level of satisfaction?
What did you ENJOY most about the site?
While you were filing online with us, did you experience any problems?
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Heartbleed Security Notice

A serious security vulnerability known as "Heartbleed" was recently discovered in OpenSSL, a popular software library commonly used by many websites on the internet to encrypt communication between a user's computer and a web server.

PortlandOregon.gov is NOT affected by this vulnerability as it does not use the OpenSSL software library. Please rest assured we are dedicated to protecting your security on this website.