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Office of Management & Finance

Revenue Bureau

Phone: 503-823-5157

Arts Tax: 503-865-4278

111 SW Columbia St, Suite 600, Portland, OR 97201

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Frequently Asked Questions

Permitting Requirements
Private For-Hire Transportation Program (PFHT)

Increased penalties for operating without driver,
vehicle or company permits in the City of Portland

 

What types of vehicles are regulated and are required to have permits?

Taxicabs, executive sedans, limousines, tour vehicles, shuttles, pedicabs, horse-drawn carriages, Specially Attended Transportation vehicles, and generally all for-hire transportation vehicles under 26,000 pounds.

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What types of vehicles are currently exempt from City code requirements?

Government vehicles are exempt as are vehicles regulated entirely by the State of Oregon or Federal Government over 26,000 pounds.  Medical Transportation providers from well outside the Portland Metropolitan area may be exempt from many code requirements, however, they do still need to be registered with the City of Portland, as evidenced by a placard displayed in their vehicle.

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What types of permits are required to pick up passengers in Portland?

Companies picking up in Portland, which includes Portland International Airport, need a company permit, and a permit for each vehicle. All drivers are also required to have a valid City of Portland PFHT driver permit.

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What is the purpose of permitting the driver separately from the company?

The reason primarily is public safety.  Prior to being issued a permit, each driver has their criminal background and driving history reviewed and passes a written test quizzing the drivers on routes and locations of common destinations, customer service, City regulations and map reading.  In addition, documentation of driver safety and customer service training is required for each permitted driver. 

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What is the purpose of requiring permits for companies and vehicles?

Important consumer protections are provided by the permitting process.  During the initial application as well as yearly permit renewal, City staff checks that auto and general liability insurance is current; we review mechanical vehicle inspections and require repair invoices if necessary. Visual inspections of the vehicles help ensure cleanliness and overall good exterior and interior condition.  We maintain records on all permitted companies and vehicles so that we can better investigate consumer complaints.  City staff conducts periodic audits for compliance of these requirements which protect the public.

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Is there any exemption for companies that are located outside of Portland, or outside the State of Oregon?

No.  Permitting requirements are not related to where the company is located.   Conduct business means “operating a for-hire vehicle or company, receiving money or other compensation from the use of a for-hire vehicle, causing or allowing another person to do the same, or advertising the same.” (Portland City Code 16.40.010J)  Permits are required for drivers, companies and vehicles if passengers are picked up within the City of Portland, which includes Portland International Airport even if a company is located outside Portland, reservations are taken in an office outside Portland, or payments are received in an office outside Portland.

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If I drive my passengers from Washington State to a destination within Portland, and the passengers get out in Portland for a meal or a show, and then return to my vehicle, and we drive back to Washington State, do I need a permit to pick up those passengers in Portland?

Generally, yes. Most companies that transport passengers from Washington State into Portland are also available to pick up passengers in Portland.  These companies advertise on their websites and through other means that they are available to pick up passengers (or start a trip) within Portland city limits.  These operations require City of Portland driver, vehicle, and company permits.  If a company only brings passengers from Washington, or another state, and back, they may be eligible for an exemption from Portland permitting requirements, but there are specific requirements for meeting permit requirements in the home state, as well as other equivalent requirements, like insurance.  

If you believe your company is eligible for this exemption, you are strongly urged to contact Frank Dufay, Private for-Hire Transportation Administrator, Frank.Dufay@PortlandOregon.govbefore you operate your vehicle in Portland.  Exemption requirements can be complex, and we advise against risking arrest, penalties or towing, prior to checking the specific requirements for your company.

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Am I OK if I have a driver permit?

No, a permit to drive a for-hire vehicle, while required, is not enough.  The company and the vehicle must also have valid permits.

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How can I tell if a taxi, town car, shuttle, limousine, tour company, pedicab or pedal tour vehicle has City permits?

All permitted companies, other than SATs (Specially Attended Transportation under agency contract) are listed on the City website.  Taxi vehicles and pedicab vehicles have a city plate on the back of the vehicle.  Limousines, shuttles, town cars and tour vehicles have a sticker on the front windshield.  Taxi drivers are required to display their driver permit in plain view of their passengers. Limousine, town car, shuttle and tour drivers must present you with their permit if you ask to see it.

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