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Sustainability at Work

Providing free tools and expertise to achieve your goals

Phone: 503-823-7037

Email: sustainabilityatwork@portlandoregon.gov

Sustainability takes flight with passport program at Pacific Continental Bank

We sat down with Kristen Connor, Senior Vice President & Client Service Officer at Pacific Continental Bank, to hear first-hand about the program.

Kristen Connor speaking at podiumPacific Continental Bank (formerly Capital Pacific Bank) created a cultural passport to engage employees in workplace sustainability and wellness.

We sat down with Kristen Connor, Senior Vice President & Client Service Officer at Pacific Continental Bank, to hear first-hand about the program. 

Goal: Increase staff participation in planning, executing and attending committee activities.

Capital Pacific Bank Official Cultural Passport coverThe big idea: Office-wide cultural passports

Six months ago, a few employees at Pacific Continental Bank started thinking of ideas to get their coworkers to participate more on the Green Team and other internal committees.

From the start, the passports have been successful in getting new people into leadership positions and helping people find a place where they can contribute.

Soon after the program started, people started saying, “that was kind of fun, I should do more.” Six months later, they are.

How it works:

  • Staff get a stamp in their passport for approved activities
  • 10 stamps = 1 paid vacation day (per year)

Details:

  • Activities are across all committees – Green Team, Employee Engagement, Volunteering, Getting it Fun, Wellness.
  • Staff must participate in a variety of ways (they can’t do the same thing 10 times).
  • Staff are given a physical “passport” with a photo of a Hollywood star that resembles them.
  • Committee chairs stamp passports and write a description of the action that earned the stamp.

Sample passport with stampsWhat staff have to say:

“When you do one thing, it starts to be infectious. It makes you want to do more.”

“When we started to broaden the lens of sustainability, engagement skyrocketed. People found their passion.”

“It’s fun, people get competitive.”

Sample passport with stamps.

Actions earn stamps:

Pacific Continental Bank gives stamps for a variety of activities and roles to include as many people as possible. Their qualifying actions include:

  • Participate in a Pacific Continental Bank group volunteer activity
  • Help plan and execute a Getting it Fun event
  • Take on an assignment for the Green Team to promote sustainability
  • Participate in a professional development activity
  • Attend a brown bag lunch or other educational event hosted by the bank
  • Represent the bank at a client event
  • Participate in and/or plan and execute an event on behalf of the Wellness Committee
  • Present an agenda item at a staff meeting
  • Participate in the new employee orientation committee
  • Pass the sustainability overview quiz
  • Coordinate employee birthdays for a month
  • Nominate someone for the Sustaining Excellence award
  • Serve on a nonprofit board or committee
  • Use your employee matching gift
  • Serve on the Jeans Day Committee (Jeans Day is when staff contributes money to an employee nominated nonprofit, to be matched by the bank, in order to wear jeans on Fridays)

Close up sample passport photoMaking the passports:

Kathy Swift, a creative bank employee, made each staff member a passport featuring a celebrity look-a-like – or as one staff member described it, “a wannabe doppelganger.”

The celebrity photos engaged a lot of people and got the whole office talking about their passports.

Rolling it out:

The cultural passports were presented at a staff meeting the day before they were put on everyone’s desk. At the staff meeting, the guidelines for earning a paid day off were outlined. The Green Team explained that they wanted to engage people on things they cared about, and reward staff for making time to do these things, even while they were busy with their day-to-day priorities.  They also announced a brown bag lunch planned for the following week so people could get an easy first stamp (which worked; they had a higher attendance than ever before!).

Where they are now:

It’s six months in and engagement is high.  A few staff members have already filled their passports and others are busy planning events and other activities.  Capital Pacific Bank is looking to give more prizes for people who fill up the entire passport and for people who get more than ten stamps each quarter.

Try this at your workplace!

A passport program is a great way to engage coworkers, empower others to take on leadership roles and build a workplace community.

Staff holding their passports

Green Teams: Words of Wisdom from Nicole Baber and REACH Community Development

We sat down with REACH’s green team leader and sustainability professional Nicole Baber to learn more about their green team and share tips with other businesses.

Since introducing sustainability into their strategic plan in 2009, REACH’s green team has been engaging employees and building a workplace culture of sustainability. We sat down with REACH’s green team leader and sustainability professional Nicole Baber to learn more about their green team and share tips with other businesses.

Nicole Baber

Nicole Baber, REACH Community Development

How it started

We first formed our green team in 2009 after a visit with Paul de Block from Sustainability at Work. Our starting team had 12 members (out of 65 total staff) and we quickly got to work grabbing all the low hanging fruit of office sustainability. Over the course of 5 years, we used the Sustainability at Work checklist to guide our sustainability actions.

The re-boot

When we ran out of low hanging fruit, out team started to fizzle out so we decided to dissolve the green team.  I stayed on to focus on sustainability in operations. After a few months, I decided to re-form a smaller green team. The new green team is five people, representing different departments, and we meet quarterly.

What our green team does:Green Scene sample page

  • Organize yearlong sustainability initiatives
  • Write and send out the “Green Scene,” our sustainability newsletter
  • Organize quarterly Green Days
  • Support participation in the Eco-Challenge
  • Plan Earth Week activities

Our green team picks, plans, and carries out yearlong sustainability campaigns. We found that focusing on one thing for a year gives us time to truly engage employees, change behaviors, and make a lasting impact. Each year when we add a new area of focus, the older ones continue alongside it as part of the status quo.

Paper reduction

Our first campaign was paper reduction. We started small with a goal to reduce paper by 10% after 6 months. The campaign was so successful, that by the end of 6 months we had achieved a 23% reduction! We decided to continue this campaign alongside others. It’s been almost 5 years since the initial campaign, and we’ve reduced our paper use by 59%! Learn more about REACH’s successful paper reduction campaign.

Highlight: 59% paper reduction over 5 yearWe found that focussing on one thing for a year gives us time to truly engage employees, change behaviors, and make a lasting impactTransportation

Our second campaign focused on transportation miles. We tracked mileage driven by each department before setting department specific goals. Since different parts of our company drive more than others, we decided that each department should compete against itself.

  • Highlight: learned structural ways to reduce transportation miles, like getting a company Zip Car membership.

Compost

We wanted to start composting, but some staff were concerned that it would smell bad and be messy. So we proposed a three-month trial: if it didn’t work well, we’d stop.

Through our newsletter, we let staff know about the new composting program, and identified “go-to” people who could answer questions.

Not only was composting a great success (we produce over 40 lbs. of compost each week!), but it increased our recycling rate by 36%! As people paid attention to what doesn’t belong in the trash, composting and recycling went up while garbage went down. It went so well, there was no discussion about stopping the program.

  • Highlight: produced over 40lbs of compost each week and increased recycling by 36%.

In the face of resistance, a short-term pilot allowed us to try something new - in this case composting. Once it was up and running well there was no resistance to keeping it going.

Waste Reduction

We’re now piloting, “Kicking the Can” - getting rid of desk-side trash cans. We’re also working on buying in bulk and reusing to further cut down waste. We send out tips in the Green Scene and include outside of work events, like swap meets, to encourage employees to take sustainability home with them.  

  • Highlight: reduced garbage by 51% over 3 months.

Where we are now

Over the last 6 years, sustainability at REACH Development has become the norm. What started as a project of passion, is now a key component of our operations. Today, I’ve gone from sustainability minded employee to sustainability professional. With sustainability as my full time focus, we’re able to take on bigger projects and grow our culture of sustainability.

Key Takeaways

  • It’s okay to stop your green team when enthusiasm fizzles and then start a new one.
  • Sustainability at Work and other organizations have checklists that your green team can use to identify low hanging fruit and more in-depth sustainability initiatives.
  • Not every initiative will go well, and that’s okay. Don’t get discouraged and try something else.

To learn more about Sustainability at Work or to contact a sustainability advisor email sustainabilityatwork@portlandoregon.gov

Sustainability at Work, a program with the Bureau of Planning and Sustainability, provides free assistance to businesses wanting to improve their sustainability. Advisors are available for on and off site consultation and are a great resource for green teams or a dedicated employee. Sustainability at Work also certifies businesses using a checklist of sustainable actions, behaviors, and programs. Checklists are available online for offices, restaurants, retail stores and groceries. The Checklist is a great resource of actions to take to improve workplace sustainability.

2015 New Year’s Resolution

Jumpstart 2015 with a New Year’s Resolution for your workplace - and win prizes!

2015

Win prizes by starting a NEW sustainable practice in your workplace 
between now and Valentine’s day!

How to participate:

  1. Pick a NEW action to implement, from the list below.
  2. Let us know your goal action(s).
  3. Let us know the action has been completed by February 14th.
  4. We’ll do a quick verification visit & you’ll be entered to win.

More chances to win - Each action gets you one entry into the raffle; the more new actions you complete, the greater your chance of winning!

Prizes:

prizes

  • $35 gift certificate to Hopworks Urban Brewery
  • $25 gift certificate to Fire on the Mountain
  • 2 bags of Portland Roasting coffee + a free drink at their café

Action list:

checkboxDonate or recycle electronics.

  • Create an area to store computers, monitors, keyboards, mice, and printers.
  • Provide clear instructions for where to recycle them.
  • Email us for a poster you can use or modify.

checkboxRecycle fluorescent lights.

  • Create an area to safely store burned-out fluorescent lights.
  • Provide clear instructions for where to recycle them.

checkboxSwitch to recycled copier/printer paper.

  • Must contain 30% or more post-consumer content.

checkboxCreate a sustainability plan or policy.

  • Create guidelines for one thing (“extra plastics are collected for recycling”).
  • Create guidelines for multiple areas (purchasing paper and food, and/or recycling batteries and extra plastics).
  • Contact us for template language.

checkboxStart using green cleaners.

  • Depending on your workplace, this can mean 3rd party certified, food safe, diluting properly, etc.
  • Find information and how-to here.
  • Or contact us for help!

checkboxStart composting, or donating edible food.

Already doing all of the above? Contact us to discuss other actions that qualify.

We’re here to help!

We’re happy to help by phone or email, or at your workplace!

we're here to help

We can help you:

  • Write a sustainability policy.
  • Find out which cleaners are really green.
  • How to work with your property manager or janitorial service.
  • Where to donate edible food.
  • How to start composting.


Eligibility: 
All business, non-profit & government workplaces within the City of Portland are eligible to participate. One location (site address) per raffle entry. Action must be newly implemented at entire worksite between the start and end of the raffle. One winner per gift certificate will be drawn at random from list of entrants who complete one action on or before the deadline. Winners will be contacted directly.

Ideas and inspiration from this year’s Innovation in Sustainability Awards

Learn what 14 Portland businesses did to earn recognition, and what actions you can take inspired by their work.

Innovation in Sustainability Awards
This year the Portland Business Journal recognized 14 Portland organizations for their innovations in sustainability. The year’s award winners may seem leaps and bounds ahead of the norm, but in most cases, their trajectory started with many small steps.

Here are highlights of this year’s winners, along with some on-the-ground actions you can take, inspired by their work.

Transportation
Energy
Social Enterprise
Green Building 

Transportation

Oregon Health & Science University

What they did:

Get 20,000 people up and down a hill every day, through creative thinking outside the car.

  • The aerial tram — takes five to six thousand people to and from the hill every day.
  • Bike valet parking — easy, safe, and, thanks to OHSU, free to staff and the public. No wonder almost 400 bike commuters a day use it!
  • Staff bike incentives — $20 for every 20 bike commute trips.
  • Free streetcar and tram use for OHSU students, faculty and staff.

      What you can do:

  • Help your workplace look into setting up pre-tax transit passes for staff.
  • Encourage your workplace to provide a small cash incentive to bike, walk, or transit commuters.
  • Contact us — we can explain options, and how to make them happen.

Bicycle Transportation Alliance

What they did:

  • This year’s Bike Commute Challenge got 2,000 new riders to commute by bike.
  • Last year Safe Routes to School taught its 50,000th child.

      What you can do:

  • Start prepping now for the Bike Commute Challenge – here are seven ideas to get you started.
  • Reach out to teachers and schools to make sure they’re registered for the Safe Routes to School program.
  • Get involved in school Walk+Bike events in May and October.

Stacey and Witbeck Inc.

What they did:

  • Built Portland’s streetcar, and became one of the country’s top builders of light rail, commuter rail and street car systems.
  • Focused on re-use and recycling opportunities throughout their projects — like recycling asphalt and re-using street trees.
  • Tracked office sustainability by measuring water, energy, and recycling levels, and quantified all measurable emissions from their operations for a complete sustainability inventory

      What you can do:

  • Choose one thing — energy, water, waste — to measure.
    • Even if you lease your space, you can track the amount of paper your workplace purchases, or borrow our DIY Waste Sort Kit to measure recycling, trash and compost.
    • Once you’ve got an initial measurement, you’ll be able to set goals and show improvements.

Energy

Oregon Convention Center

image of wind turbinesWhat they did:

  • Reduced electricity use by 28% and natural gas by 18%, since 2009.
  • Upgraded to LED lighting, retrofitted HVAC and installed low-flow water fixtures.
  • Earned LEED Platinum certification last year.
  • Saved an additional 1,000,000 kWh of energy (close to 10% of their annual usage!) in four months through an employee engagement campaign.

      What you can do:

  • Be on the look-out for “low hanging fruit,” like making sure lights are off when no one’s around.
    • The OCC’s sustainability coordinator, Erin Rowland, said a surprising amount of savings come from these simple actions.
  • Challenge staff to change the way they think about their energy habits with an employee engagement campaign

Energy Storage Systems

What they did:

  • Developed a cost-effective, energy-efficient, environmentally-friendly battery system for industrial and commercial use.

      What you can do:

  • Does your workplace use batteries? Set up a rechargeable battery station — with a charger, containers for charged and depleted batteries – and let people know about the switch to rechargeables.

Waste

Oregon Museum of Science and Industry (OMSI)

What they did:

  • Developed a sustainability how-to guide for creating museum exhibitions — ExhibitSEED — and shared it through workshops with over 200 museum leaders.
  • Thirty-five museum exhibits have already been planned following ExhibitSEED’s Green Exhibit Checklist.
  • OMSI also created a new long-term exhibit — Clever Together/Juntos somos ingeniosos — a bilingual exhibit helping visitors understand how sustainability can be integrated into their day-to-day choices.

      What you can do:

  • Visit OMSI’s Clever Together/Juntos somos ingeniosos exhibit — or plan a lunch time work field trip – to learn sustainability actions you can take at home or work.
  • Create a workplace sustainable purchasing policy, asking the same questions OMSI uses:
    • How durable is this product?
    • What’s the upstream environmental impact?
    • How safe is it for people to use?
    • Can we dispose of it responsibly when we’re done with it?
    • Is there a way to support local, women and minority owned vendors?

Oregon Department of Corrections

What they did:

  • Prisons have robust recycling programs — if anything used in the prisons can be recycled, it will be.
  • All 14 prisons have gardens, generating more than 210,000 pounds of produce for the prisons and the Oregon Food Bank.
  • Prisoners also cultivate endangered plants through a partnership with the Oregon Zoo and conservation groups.

      What you can do:

  • Help your workplace recycle everything it can:
    • Call us for a Recycling Refresher presentation.
    • Set up a “Bin of Confusion” for a week — tell people to put items in that they don’t know what to do with. Then contact us, or call Metro’s recycling hotline staff (503-234-3000) — they’ll tell you if, where, and how that item can be re-used or recycled.

Green Endeavor Inc.

What they did:

  • Help industrial clients replace toxic cleaning chemicals and degreasers with safer and more sustainable alternatives.

      What you can do:

  • Look at the cleaners in your workplace, used by either staff or janitors. Are there less toxic, more sustainable alternatives?
  • Consider setting up a green cleaning policy.
  • Talk with your property manager or cleaning service about switching to less toxic alternatives.

Social Enterprise

Happy Cup Coffee Co.

Happy Cup is a local coffee roaster that provides meaningful employment to adults with development disabilities. It now has three retail locations — including a coffee shop in City Hall!

      What you can do:

  • Go get a cup (or a bag) of coffee!
  • Look into products you or your workplace commonly purchase — how, where, and by whom are they made?
  • Create a sustainable purchasing policy for workplace. Contact us for help!

Oregon Environmental Council

OEC develops and promotes solutions to Oregon’s environmental challenges through their work with individuals around sustainable living, businesses around sustainable practices, and elected officials around policy. Their current focus areas are clean water, toxic-free environments, and climate protection.

      What you can do:

  • Sign up for their newsletter to stay informed (sign up is at the bottom of this page)
  • Volunteer to help with their initiatives.

Hatch Innovation

Hatch is a community innovation lab, providing education, office space and access to capital for social entrepreneurs. Springboard Innovation, the nonprofit that created Hatch, will soon become Hatch Innovation, with subsidiaries Hatch Lab, Hatch Purpose, and Hatch Capital.

      What you can do:

  • Check out their calendar of events
  • Or sign up for their newsletter to stay informed as they develop new offerings.

Green Building

Reuse is where it’s at! This year’s green building award winners all focused on repurposing and renovating rather than building from the ground up.

Venerable Properties has a long history of restoring old buildings, and has always focused on salvaging existing building components, rather than sending them to the landfill in favor of new replacements.

SERA Architects’ major renovation of downtown’s Edith Green-Wendell Wyatt building is a great example of the company’s integration of sustainability with the design process. 

Redside CRE is a real estate investment firm that focuses on revamping older buildings for efficiency and sustainability, rather than new development.

      What you can do:

  • Look for creative ways to reuse or recycle in your workplace.
    • Identify your workplace’s hard-to-recycle items
    • Call Metro’s recycling hotline staff (503-234-3000) — they’ll tell you if, where, and how that item can be reused or recycled.

Engaging Employees to Reduce Paper

Words of wisdom from REACH Community Development

Nicole Baber

Since introducing sustainability into their strategic plan in 2009, REACH’s green team has been engaging employees and building a workplace culture of sustainability. We sat down with REACH’s green team leader and sustainability professional Nicole Baber to learn more about their campaign and share tips with other businesses.

 

 

 


Nicole Baber, REACH Development.
 

In 2009, we formed a Green Team and set a goal for our first campaign: to reduce paper consumption company wide.

5 year goal:

  • Reduce paper use by 50 percent.

First campaign:

  • We started small, with a goal to reduce paper use by 10 percent in 6 months.
  • By the end of 6 months, we had achieved a 23 percent reduction!

Today

  • We’re almost at the 5 year mark, and we’ve reduced our paper use by 59 percent!

What helped us succeed

Leadership Support

Our previous executive director prioritized sustainability and included the goal of reducing paper use by 50 percent in 5 years in REACH’s strategic plan. We were fortunate to have this leadership, but don’t feel discouraged if your efforts are initiated from the ground up. A push from above was a great kick-start for us, but it was the green team and on-the ground staff that made it possible to reach, and exceed, our ambitious goal.

Goals and prizes

To engage employees, we created monthly reduction goals and displayed them publically using a “reverse thermometer.” As a team, we competed against ourselves to motivate employees to do more. Our Green Team then used the money saved from reducing paper to throw the office a pizza party.

Measure & track

To measure our progress, we tracked the reams of paper we purchased. It was an easy tracking system to set up since we already record our purchases. It was also nice to have the visual of the ream of paper, so staff could connect with the amount of paper being used. To account for fluctuations in paper use throughout the year, we calculated how much paper we purchased the previous year and averaged it per month. 

Paper Usage Reduction sign
Our reverse "thermometer" showed monthly paper reduction goals and publically tracked progress toward meeting them.

Give Feedback

Our Green Team created the “Green Scene,” a monthly sustainability newsletter. Through the Green Scene we told staff about the reduction goals, showed them how they could reduce paper, and kept them informed about how we were progressing towards our goal. We also sent out biweekly emails with updates, pictures and tips.

Don’t be afraid to use technology

Our Green Team worked with IT to set all printers to print double sided automatically. Changing the default made double-sided printed the easiest option, thereby reducing the amount of single sided print jobs.

We also started using new software that allowed us to scan documents and email them to clients. Previously, multiple copies of multi-page documents had to be printed. Not only did this reduce paper, it made keeping up-to-date documents much easier for staff. And it freed up an entire wall in our office that was used to store paper documents.

Education

At the start of the campaign, our green team needed to educate staff on how to reduce paper and why. We communicated information in multiple ways – weekly emails, the Green Scene newsletter, staff meetings, and the thermometer poster showing progress.

We recognized that everyone learns differently and we wanted to connect with all different types of learners. The repetition also kept the campaign goals on people’s minds.

Maintaining momentum

Today, paper reduction is the norm at REACH. We’ve done many campaigns since 2009 - on transportation, recycling, composting - but we continue to keep paper reduction on people’s minds.

We still track paper use quarterly and continually engage employees on reducing paper and waste. Since we’ve grown in size, we now include staff numbers in our calculations. But even with staff growth, we continue to see paper use go down!