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Portland Bureau of Transportation

We keep Portland moving

Phone: 503-823-5185

Fax: 503-823-7576

1120 SW Fifth Ave, Suite 800, Portland, OR 97204

More Contact Info

Taxis and Other For-Hire Vehicles Complaint Form


Describe what you observed below. Please provide whatever information you may have for each incident, such as: location, date, time, company and driver names and permit numbers, license plate numbers, and any other pertinent information. Upload additional information or photographs below.

Your complaint will be assigned a complaint number, and you will receive a complaint acknowledgement. If you have multiple incidents to report, please fill out a separate form for each occurrence. You will be prompted to return to a new complaint form after clicking "Submit".

Thank you! We appreciate your contribution towards safe, high quality transportation in Portland.

Frank Dufay, Private For-Hire Transportation Program Administrator
PO Box 8572 Portland, OR 97207 | 503.865.3022 (fax)

Go to the Taxis and Other For-Hire Transportation Frequently Asked Questions. Read about regulation changes that increase penalties for operating without driver, vehicle or company permits in the City of Portland.

Complainant Information

Please submit your contact information, so we can process your complaint and follow up with you.

Violation / Complaint Types

use the drop lists to select up to two different violation types. If additional violation types occured in during same incident, use the "other" field to describe.
(Maximum file size: 30MB)

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