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Portland Bureau of Transportation

Phone: 503-823-5185

Fax: 503-823-7576

1120 SW Fifth Ave, Suite 800, Portland, OR 97204

More Contact Info

INFORMATION: Real Solutions to Traffic Safety Problems

Your experience helps guide real solutions to traffic safety problems, and the Portland Bureau of Transportation wants to hear from you. For 24-Hour Maintenance & Repair of Traffic Signs, Signals & Equipment, Pavement Markings and Condition, Sidewalks or potholes, please call (503) 823-1700

When you have a non-immediate concern, please call the Transportation Safety and Neighborhood Livability Line (823-SAFE). You may also email  Your call will be returned within approximately 3 working days or your e-mail within 10 working days.  The Safety and Livability Line helps the Transportation Bureau respond to the following transportation safety issues:

Traffic Safety Issue

Examples of Service Requests

Intersection Safety

Pavement Markings / Signals / STOP Signs

Pedestrian Safety

Crosswalks / Curb Ramps / Signals / Visibility / Enforcement

School Safety

Safe Routes / School Drop-Off and Pick-Up Operations / Crosswalks / Bus Zone / Education


Enforcement / Speed Zones / Residential Speed Bump Purchase Projects


Lighting / Pruning / Signage

Bicycle Safety

Bike Lanes / Parking / Signals / Visibility


Limited On-Street Parking / No Parking

Capital Project Requests *

Sidewalks / Bike Lanes / Signals / Intersection Improvements

* Initial requests for Capital Projects should also be forwarded to the Transportation Safety and Livability Hot Line. These requests are recorded, and the information is forwarded to the appropriate staff person.

Report street light outages or malfunctions at 

503-865-LAMP (5267)