To make parking faster and easier at SmartPark garages, in 2012 major upgrades were made at five of the six convenient downtown Portland garages. New paystations for daily parkers were installed along with automated gates at exit lanes. The garage modernization effort was done to ease peak time traffic congestion and improve customers’ parking experience at SmartPark.
Cashiers are no longer available at garage exit lanes, but please know that help is always available. All paystations and exit lanes have push-button intercoms should you need assistance. In addition, each garage has a customer service representative on duty.
Except for O'Bryant Square, all SmartPark garages now have easy-to-operate automated pay-on-foot paystations.
The automation changes did not have any direct impact on how monthly customers enter or exit the SmartPark garages. The monthly key card access remains the same.
The SmartPark garage automation project utilizes:
Amano McGann Pay-On-Foot Central Paystations (accepting cash, credit/debit cards, validation vouchers, and coupons) and Credit Card Only Central Paystations (accepting credit/debit cards, validation vouchers, and coupons) installed on the ground level near all elevators.
New exit lane credit card only paystations are located at each garage exit lane.
Intercom and camera systems are installed at each paystation. For customer service, simply press the intercom button on the paystation. When the button is pressed, a live person will be available for assistance.
The access card readers for monthly parking customers remain unchanged.
The garage automation project was funded by parking garage revenue.
Please contact Central Parking at (503) 790-9302 or email firstname.lastname@example.org if you have questions.