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Portland Bureau of Transportation

We keep Portland moving

Phone: 503-823-5185

Fax: 503-823-7576

1120 SW Fifth Ave, Suite 800, Portland, OR 97204

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Complaints & Appeals

Complaints

If you have a compliant about a permitted special event on streets and/or sidewalks (i.e., traffic impacts, unsafe or unorganized event, no event notification, interference with construction, mantenance, or public transit, etc.) please submit your complaint our our office:

Revenue Bureau
Special Events Coordinator
RE: Special Events Complaint
111 SW Columbia Street
Portland, OR 97201
Email: Allison.Madsen@portlandoregon.gov 
Phone: 503-865-2482

Appeals

An event organizer whose application for a Special Event permit is denied or modified, may appeal the denial or modification.

File a written notice of appeal to the Revenue Bureau Director no later than five (5) business days following receipt of notice from the Revenue Bureau Event Coordinator that the application has been denied or modified:

Revenue Bureau
Attn: Bureau Director
RE: Special Events Permit Appeal
111 SW Columbia Street
Portland, OR 97201

  • The burden of persuasion is on the event organizer. The event organizer may provide written or oral evidence to the Bureau Director in support of the organizer's appeal. If written evidence is to be presented, it will accompany the event organizer’s notice of appeal. If the event organizer wants to present oral evidence, the organizer will request a hearing before the Bureau Director in the written notice of appeal.
  • The Bureau Director will schedule any requested oral presentation no more than five (5) business days after receiving the notice of appeal.
  • The Bureau Director will make a decision on the appeal no more than five (5) days following conclusion of presentation of evidence.
  • The Bureau Director decision may be appealed to City Council, but only after the event organizer has exhausted the all administrative remedies.
  • In any appeal to City Council, no additional evidence may be presented and City Council will make its decision based on the evidentiary record before the Bureau Director.

See PCC 7.22 and Section 12, Special Events Administrative Rules