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Portland Water Bureau

From forest to faucet, we deliver the best drinking water in the world.

GENERAL INFORMATION: 503-823-7404

1120 SW Fifth Ave, Suite 600, Portland, OR 97204

More Contact Info

  • From Forest to Faucet... The Portland Water Bureau delivers the best water in the world.

  • Our Water Supply Portland is not experiencing a water supply shortage, nor do we expect to this summer. The Portland Water Bureau will continue to carefully monitor water levels, weather forecasts, and water use patterns to ensure clean water for our customers.

  • Planning for the Future The Portland Water Bureau is actively working to understand climate change impacts to Portland's drinking water system.

  • Water Quality is One of Our Highest Priorities. Portland's water quality is tested continually and meets or exceeds all federal standards.

  • Portland Water Bureau Crews Ready to Respond to Water Emergencies 24/7 We are dedicated to providing Portland with a safe and reliable water supply. Maintenance & Construction crews are on standby, ready to respond 24-hours a day, seven days a week to repair broken water mains and address water emergencies.

  • Thirsty? Portland's iconic Benson Bubbler drinking fountains run year round and provide fresh, Bull Run drinking water.

  • Monthly Statement Billing Option is Here! Customers who choose to participate in this new program will also utilize our paperless billing program, known as e-bill, where your bills will be sent to you electronically via email.

  • Summer Water Saving Tools Available It’s been a long, dry summer so far. To keep your plants alive and use water wisely, the Portland Water Bureau has free hose nozzles, watering gauges, and water-wise plant guides.

Our Mission Statement

The Portland Water Bureau provides the highest quality water, customer service and stewardship of the critical infrastructure, fiscal, and natural resources entrusted to our care. We enhance public health and safety and contribute to the economic viability and livability of the Portland metropolitan region. We are a recognized leader among water service agencies across the country.

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