GENERAL INFORMATION: 503-823-7404
1120 SW Fifth Ave, Suite 600, Portland, OR 97204
The offices of City of Portland Customer Service will be closed due to inclement weather on Thursday December 8, 2016. This includes both the Customer Service Call Center and the Customer Service Walk-In Service Center located on the first floor at 1120 SW Fifth Avenue, Portland, Oregon.
Payments can be made online or by calling 503-823-7770 and pressing 1.
You can also leave a payment in the Water Bureau's night box located at 1120 S.W. Fifth Ave. to the left of the building's front doors.
We apologize for any inconvenience.
We have partnered with a new online bill pay service provider that offers you more options than before to pay and view your bill.
If you have not registered for our new Customer Self Service system, it will be necessary to complete account registration even if you had a login with our previous view/pay bill website. Go to this link for account registration https://css.portlandoregon.gov:8443/css/public/registration/validation.
City of Portland Utilities
Pay and view your bill on our new Customer Self Service system. If you have not registered prior, it will be necessary to complete a brief account registration.
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Answers to your questions.
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