Pay Your Bill

Pay your bill online.

• View/Pay Bill Online
• Auto Pay
• E-Bill
• Other Payment Options
• Pay By Phone

Rates & Charges

Understand volume and base charges and follow links to sewer and stormwater management charges.

• Base Charge
• Water volume charges
• Estimated Bills
• Billing cycle & late payment fees
• Portland Harbor Superfund Charge
• Obstruction of meter
• After business hours fees for restoration of service
• Bureau of Environmental Services, Sewer
• Clean River Rewards
• FY 2012-13 Water Rates: Council Ordinance

Account Basics

Answers to your questions.

• Water CCF to Gallon Converter
• Open/Close Accounts
• Financial Assistance
• Frequently Asked Questions - FAQs
• Contact Customer Service
• Your Water Meter
• Billing Adjustments
• Leak Adjustment Requests

Report Service Problems

Info to report leaks and issues related to your service.

Am I a Portland Water Bureau customer?

Account Policies

Policies that affect your water/sewer bill.

• Account Management Policy
• Leak Adjustment Policy
• Rights and Billing Appeals
• Water Quality Credits
• Collection of Personal Information

Brochures and Bill Inserts

Water and Sewers Brochures