Skip to Main Content View Text-Only

Portland Water Bureau

From forest to faucet, we deliver the best drinking water in the world.

GENERAL INFORMATION: 503-823-7404

1120 SW Fifth Ave, Suite 600, Portland, OR 97204

More Contact Info

Community Information & Involvement

  • Outreach staff work to inform the public during construction.

    It’s important that business continues even as streets are torn up to lay pipe deep below.

  • “Stop & Talks” inform community members about future construction impacts.

    These informal events are a great opportunity to chat and get questions answered.

  • Public Outreach

    Staff talk to community members at concerts, street fairs, and other events.

The Portland Water Bureau’s Community Information & Involvement Group (CI&I) is a team of three professionals dedicated to providing transparent information about the bureau’s projects and activities. CI&I staff work to inform and assist the public on construction and maintenance projects, and develops public involvement opportunities, when possible.

They also respond to news media inquiries and provide information on events. In addition, CI&I staff coordinate the bureau’s Budget Advisory Committee, process Public Record Requests, maintains the bureau website and social media communications tools, produces publications about bureau projects and services and prepares for the public’s informational needs during an emergency.

CI&I Staff: 

Tim Hall

Manager, Public Information & Involvement
Projects: Public Records Requests, media relations, facilitate Budget Advisory Committee Process, Powell Butte Reservoirs 2,  Westside Header, Public Involvement Advisory Council, Fulton Pump Station Replacement (Willamette Park), Washington Park Reservoir Improvements Project, Mount Tabor Adjustment Project

Terry Black
Senior Community Outreach and Information Representative
Projects: Interstate Renovation Project, Habitat Conservation Plan, Dam 2 Towers, Watershed Projects, Sandy Basin community liaison, Dodge Park, SW Carolina Mains Project: Phase 2

Lindsay Wochnick
Senior Community Outreach and Information Representative
Projects: Kelly Butte ReservoirForest Park Low Tank, Buddington Tank, Hydrant Notification, employee communications, bureau Webmaster, Capital Improvement Project support, media support, social media, Water Blog


To request a public record, email Tim Hall, Public Information Manager.  

Please make sure you have read the Water Bureau's "Public Records Request Policy, Establishing Rates and Fees" before making your request.

You may request Portland Water Bureau mapping records through the online form. You will need to log into Portland Online to complete the form.

Media Questions? Visit our Media webpage or contact 503-823-8064.

Portland Utility Review Board (PURB)

Link to the PURB Website

Bike Safety Video

Biker Safety Video - Produced by the Portland Water Bureau

Comment on Portland Water Bureau programs and services

Provide feedback or ask questions about water quality, programs, or services.